Lemon Tree Hotel, Mira Road, Mumbai

Lemon Tree Hotel, Mira Road, Mumbai, National Highway 48 Sasunavghar, Taluka, Vasai-Virar, Maharashtra 401208

3-star property 4.2 · 173 reviews analysed
Lemon Tree Hotel, Mira Road, Mumbai – photo 1
Lemon Tree Hotel, Mira Road, Mumbai – photo 2
Lemon Tree Hotel, Mira Road, Mumbai – photo 3
Lemon Tree Hotel, Mira Road, Mumbai – photo 4

Gumo's take

Lemon Tree Hotel, Mira Road, Mumbai is a 3-star hotel with a strong reputation for excellent service and hospitality, particularly praised for its staff's attentiveness and helpfulness. Guests frequently highlight the cleanliness of the rooms, the quality of the breakfast, and the overall comfort of the stay. The hotel is well-suited for families, business travelers, and those seeking a peaceful retreat near Mumbai. However, some guests have noted issues with room ventilation, inconsistent amenities, and occasional service lapses.

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How guests rate it

Location
70
Facilities
76
Staff & Service
90
Room Comfort & Cleanliness
82

What guests love

  • Outstanding staff service, with many guests specifically praising individuals like Ms. Supi, Mr. Vikram, and Mr. Ajit for their exceptional hospitality and responsiveness.
  • Clean and well-maintained rooms, with positive feedback on hygiene and comfort, including spacious layouts and good amenities.
  • High-quality breakfast options at Citrus Cafe, with guests frequently mentioning the variety and taste of the food.

Worth knowing

  • Some guests reported issues with room ventilation and smoking room arrangements, including a lack of proper airflow and poor room assignments.
  • A few negative reviews highlighted missing amenities upon check-in, such as toothpaste, toothbrushes, and towels, as well as inconsistent Wi-Fi and phone network connectivity.
  • Location is praised for being on the Mumbai-Ahmedabad highway, but some guests found it inconveniently far from the city center and noted challenges with local transportation.

Common questions

What do guests say about the service at Lemon Tree Hotel, Mira Road, Mumbai?

Guests frequently praise the hotel's service, particularly highlighting the attentiveness and helpfulness of the staff. Individuals like Ms. Supi, Mr. Vikram, and Mr. Ajit are often mentioned for their exceptional hospitality and responsiveness.

How is the breakfast at Lemon Tree Hotel, Mira Road, Mumbai?

The breakfast at Citrus Cafe is highly rated, with guests frequently mentioning the variety and taste of the food. It is one of the hotel's key strengths, though there are a few negative reviews, the overall sentiment is positive.

What are the main concerns guests have about the hotel's rooms?

Some guests have reported issues with room ventilation and airflow, as well as occasional inconsistencies in amenities provided upon check-in, such as missing toothpaste, toothbrushes, or towels.

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