Mantra's Symphony Grand Hotel
Mantra's Symphony Grand Hotel, 19th Road Plot 432 opp. Don Bosco School, Borivali West, Mumbai, Maharashtra 400091
Gumo's take
Mantra's Symphony Grand Hotel is a budget-friendly option in Mumbai, offering basic amenities like free breakfast, Wi-Fi, and air conditioning. While some guests appreciate its location near public transit and nearby attractions like Sanjay Gandhi National Park, the hotel is known for inconsistent service and cleanliness issues. Rooms are generally small and cramped, and several guests report rude or unprofessional staff behavior. Despite these drawbacks, a few guests praise the friendly service and value for money, particularly for short stays.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 48
- Staff & Service
- 39
- Room Comfort & Cleanliness
- 42
What guests love
- Convenient location near public transit and popular attractions like Sanjay Gandhi National Park
- Affordable pricing for budget-conscious travelers
- Some guests report friendly and helpful staff interactions
Worth knowing
- Recurring complaints about rude or unprofessional staff behavior
- Numerous reports of unclean or poorly maintained rooms and bathrooms
- Rooms are described as cramped, with limited space for movement
- Issues with booking platforms like OYO, including unexpected price hikes and denied reservations
Amenities
- Wi-Fi
- Front desk (24 hour)
- Room service
- Breakfast (free)
- Kid-friendly
- Air conditioning
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While a few guests praise the cleanliness, there are numerous reports of unclean or poorly maintained rooms and bathrooms, with negative sentiment dominating this topic.
How is the service at Mantra's Symphony Grand Hotel?
Service at the hotel is inconsistent. While some guests report friendly and helpful staff, the majority of reviews indicate rude or unprofessional behavior from the staff, with negative sentiment being significantly higher than positive.
Is the hotel's location convenient for travelers?
Yes, the hotel is conveniently located near public transit and popular attractions like Sanjay Gandhi National Park. Guests often highlight the ease of access to transportation and nearby points of interest.
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