Mantra's Symphony Grand Hotel
Mantra's Symphony Grand Hotel, 19th Road Plot 432 opp. Don Bosco School, Borivali West, Mumbai, Maharashtra 400091
Gumo's take
Mantra's Symphony Grand Hotel in Borivali West, Mumbai, is a budget-friendly option with a 3.0-star rating, offering basic amenities like free breakfast, Wi-Fi, and air conditioning. While some guests praise the hotel's clean and comfortable rooms and convenient location near public transport, others report significant issues with unprofessional staff, lack of essential amenities, and poor maintenance. It appears best suited for budget-conscious travelers who prioritize location over luxury and are willing to overlook potential service shortcomings.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 60
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 65
What guests love
- Clean and well-furnished rooms as reported by some guests
- Convenient location near train and metro stations
- Basic amenities like free breakfast and Wi-Fi are available
Worth knowing
- Unprofessional and rude staff behavior as reported in multiple reviews
- Lack of essential amenities like clean bedsheets, water supply, and ventilation in rooms
- Issues with lift/elevator service and small, poorly ventilated rooms
Amenities
- Wi-Fi
- Free breakfast
- Free parking
- Pool
- Air-conditioned
- Pet-friendly
- Room service
- Child friendly
- Airport shuttle
- Fitness centre
Common questions
Does the hotel provide free breakfast?
Yes, the hotel offers free breakfast as part of its basic amenities.
Is the hotel pet-friendly?
Yes, Mantra's Symphony Grand Hotel is pet-friendly, making it a suitable option for travelers with pets.
What are some common guest complaints about the hotel?
Some guests have reported issues such as unprofessional staff, lack of essential amenities like clean bedsheets and proper ventilation, and problems with lift/elevator service.
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