Novotel London Wembley
Novotel London Wembley, 5 Olympic Way, London HA9 0NP, United Kingdom
Gumo's take
Novotel London Wembley is a contemporary 4-star hotel known for its excellent location near Wembley Stadium and Wembley Park station, making it ideal for event attendees and families. The hotel is praised for spacious, clean rooms, attentive and friendly staff, and a convenient breakfast buffet. Guests appreciate the proximity to shopping, dining, and transport options, though some note that the area can be noisy during events. The property also features a fitness center and on-site parking, which are uncommon in the area.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Highly praised staff service, with many guests noting the friendliness, helpfulness, and professionalism of the front desk and dining staff.
- Excellent location, especially for those attending events at Wembley Stadium or OVO Arena, with easy access to public transport and nearby shopping and dining.
- Spacious and clean rooms, with many guests highlighting the comfort of the beds and the availability of amenities like mini-fridges and pull-out sofas.
Worth knowing
- Some guests reported issues with the air conditioning, particularly during heatwaves, with complaints about the thermostat not cooling the room sufficiently.
- A few negative reviews mentioned problems with the bathroom design, including overly bright lighting, lack of privacy, and occasional maintenance issues.
- The bar and restaurant received mixed feedback, with some guests noting high prices and additional service charges not clearly communicated.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Front desk (24 hour)
- Baggage storage
- Self-service laundry
- Elevator
- Housekeeping (daily)
- Parking (extra charge)
- Self parking (extra charge)
- Transfer
- Accessible
- Accessible parking
- Accessible elevator
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave in some rooms
- Coffee maker in some rooms
- Minibar
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Business center
- Meeting rooms
- Arabic
- English
- French
- Hindi
- Italian
- Portuguese
- Spanish
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel a good choice for attending events at Wembley Stadium?
Yes, Novotel London Wembley is an excellent choice for event attendees due to its proximity to Wembley Stadium and Wembley Park station, offering easy access to events and public transport.
What are the main guest concerns about the hotel's rooms?
Some guests have reported issues with the air conditioning, particularly during heatwaves, and a few have mentioned problems with the bathroom design, such as overly bright lighting and lack of privacy.
Does the hotel offer breakfast, and what do guests say about it?
Yes, the hotel offers a breakfast buffet, and guests have largely praised it, with 172 positive mentions in reviews, though there are also 48 negative comments.
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