Novotel Mumbai International Airport
Cts 1359, Novotel Mumbai International Airport, Metro Station, next to Airport, Bori Colony, Marol, Andheri East, Mumbai, Maharashtra 400059
Gumo's take
Novotel Mumbai International Airport is a 5-star hotel known for its exceptional service, cleanliness, and proximity to the airport. Guests frequently praise the spacious and well-maintained rooms, the wide variety of breakfast and dining options, and the attentive staff. The hotel is particularly well-suited for business travelers, families, and those seeking a comfortable airport stay with easy access to the metro. Its rooftop pool, spa, and fitness center add to the appeal, making it a popular choice for both short stays and extended visits.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 89
- Staff & Service
- 96
- Room Comfort & Cleanliness
- 94
What guests love
- Outstanding service with numerous positive mentions of staff members like Manasvi, Tamal, and Prathamesh, who are noted for their attentiveness and professionalism.
- Highly praised breakfast buffet with a wide variety of options, including live counters and Indian cuisine, often described as 'delicious' and 'impressive'.
- Clean and spacious rooms with excellent maintenance, as highlighted in both sentiment data and guest reviews, including specific mentions of housekeeping staff like Kavita and Shyam.
Worth knowing
- A few guests reported issues with noise insulation, particularly from neighboring rooms and events, which affected sleep quality.
- Some reviews mentioned occasional problems with Wi-Fi connectivity and slow service in certain areas, such as the restaurant and room service.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Golf
- Scuba
- Game room
- Outdoor pool
- Fitness center (free)
- Massage
- Hair salon
- Business center
- Meeting rooms
- English
- Bathtub
- Shower
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the breakfast at Novotel Mumbai International Airport highly rated?
Yes, the breakfast buffet is highly praised by guests for its wide variety of options, including live counters and Indian cuisine, and is often described as 'delicious' and 'impressive'.
What are the main issues guests have reported about the hotel?
A few guests reported issues with noise insulation, particularly from neighboring rooms and events, which affected sleep quality. Some also mentioned occasional problems with Wi-Fi connectivity and slow service in certain areas like the restaurant and room service.
Does the hotel have good service and staff support?
Yes, the hotel is known for outstanding service, with numerous positive mentions of staff members like Manasvi, Tamal, and Prathamesh. The overall sentiment for service is overwhelmingly positive, with 3012 positive mentions compared to only 84 negative ones.
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