Novotel Mumbai Juhu Beach
Novotel Mumbai Juhu Beach, Balraj Sahni Rd, Juhu, Mumbai, Maharashtra 400049
Gumo's take
Novotel Mumbai Juhu Beach is a 5-star hotel located directly on Juhu Beach, offering guests a modern, comfortable stay with a range of amenities including an outdoor pool, multiple dining options, and a 24-hour front desk. It is particularly praised for its exceptional service, especially from staff like Saba, Abhishek, and Yasin Khan, who are frequently highlighted for their attentiveness and professionalism. The hotel is ideal for families, couples, and business travelers seeking a beachfront location with good food and a relaxed atmosphere. While the property and some rooms show signs of aging, the overall experience is generally positive, with many guests returning for repeat stays.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 75
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional service from staff, particularly in dining and housekeeping, with many guests praising individuals like Saba, Abhishek, and Yasin Khan for their attentiveness and professionalism.
- Prime beachfront location with direct access to Juhu Beach, offering a peaceful and scenic setting for guests.
- Diverse dining options with positive feedback on the breakfast buffet and restaurant experiences, including the Sampan fine-dining restaurant.
Worth knowing
- Some rooms and parts of the property show signs of aging, with reports of chipping paint, outdated facilities, and issues with air conditioning and water pressure.
- Negative feedback on bathroom conditions, including mold and poor maintenance, which affects guest satisfaction.
- Service inconsistencies, particularly during busy periods or when events are held on-site, leading to delays and unmet expectations.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Beach front
- Nightclub
- Kid-friendly
- Activities for kids
- Outdoor pool
- Adult-only pool
- Lifeguard
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
What are the key strengths of Novotel Mumbai Juhu Beach?
The hotel is known for its exceptional service, particularly from staff like Saba, Abhishek, and Yasin Khan, and its prime beachfront location with direct access to Juhu Beach. It also offers diverse dining options, including the highly praised Sampan fine-dining restaurant and a popular breakfast buffet.
Are there any notable limitations or issues with the hotel?
Some rooms and parts of the property show signs of aging, including outdated facilities, chipping paint, and issues with air conditioning and water pressure. Additionally, there have been reports of poor bathroom maintenance, such as mold and cleanliness concerns.
What amenities are available at the hotel?
The hotel offers a range of amenities including a 24-hour front desk, free Wi-Fi, an outdoor pool, a fitness center with elliptical machines, free parking (including valet and EV charging), housekeeping services, and dining options like a breakfast buffet and fine-dining restaurant.
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