Novotel Mumbai Juhu Beach

Novotel Mumbai Juhu Beach, Balraj Sahni Rd, Juhu, Mumbai, Maharashtra 400049

5-star property 4.3 · 23,158 reviews analysed
Novotel Mumbai Juhu Beach – photo 1
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Novotel Mumbai Juhu Beach – photo 4

Gumo's take

Novotel Mumbai Juhu Beach is a 5-star hotel offering modern lodging with direct access to Juhu Beach and a range of amenities including five restaurants, an outdoor pool, and a gym. It is particularly praised for its exceptional service, especially from staff like Abhishek, Ankit, and Geetika, and for its breakfast buffet and restaurant offerings. The hotel is ideal for travelers seeking a beachfront location with a balance of comfort and convenience, though some guests have noted that the property feels slightly dated in parts.

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How guests rate it

Location
90
Facilities
76
Staff & Service
88
Room Comfort & Cleanliness
72

What guests love

  • Exceptional service from staff, with multiple guests praising individuals like Abhishek, Ankit, and Geetika for their attentiveness and professionalism.
  • High-quality breakfast buffet and restaurant food, with guests frequently noting the variety and taste.
  • Direct access to Juhu Beach, offering a peaceful and scenic location for guests.

Worth knowing

  • Some rooms and areas of the hotel are described as outdated or in need of renovation, with complaints about mold, stained linens, and general wear and tear.
  • Issues with room cleanliness and maintenance, including broken fixtures and poor bathroom conditions, were reported in several negative reviews.
  • Service inconsistencies, particularly with slow or unresponsive staff during peak times or events, were noted in some reviews.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Microwave
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Beach front
  • Nightclub
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Adult-only pool
  • Lifeguard
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Is the breakfast buffet at Novotel Mumbai Juhu Beach highly rated?

Yes, the breakfast buffet is highly praised by guests for its variety and taste, with 731 positive reviews and only 94 negative ones.

What are the main concerns guests have about the hotel's rooms?

Some guests have reported that the rooms feel outdated and have issues such as mold, stained linens, and broken fixtures, with 145 negative reviews related to room quality.

Does the hotel provide free parking?

Yes, the hotel offers free self-parking, valet parking, and even EV charging stations for guests.

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