Pals Hotel

Pals Hotel, GD Ambekar Marg, Cotton Green West, Kalachowki, Abhyudaya Nagar, Parel, Mumbai, Maharashtra 400033

3.8 · 705 reviews analysed
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Gumo's take

Pals Hotel is a budget-friendly accommodation in Mumbai, known for its clean rooms, helpful staff, and proximity to key locations like Tata Memorial Hospital and Jijamata Udyaan. It caters well to medical visitors, families, and budget-conscious travelers seeking a no-frills but comfortable stay. While the hotel lacks luxury, it offers good value with free breakfast, 24-hour front desk service, and a restaurant on-site. Guests often praise the spacious rooms and friendly service, though some note inconsistencies in food quality and maintenance.

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How guests rate it

Location
82
Facilities
65
Staff & Service
78
Room Comfort & Cleanliness
72

What guests love

  • Clean and spacious rooms with good maintenance, as noted in multiple positive reviews.
  • Helpful and friendly staff, particularly Joshi and Dipak, who are frequently mentioned for their assistance.
  • Good location near major landmarks and hospitals, including Tata Memorial Hospital and Jijamata Udyaan.

Worth knowing

  • Inconsistent food quality and service, with some guests reporting overpriced, poorly prepared meals.
  • Issues with maintenance, including noisy AC/fans, unclean pillows, and malfunctioning TVs or sensors in bathrooms.
  • Occasional unprofessional behavior from certain staff members, particularly at the reception, as noted in several negative reviews.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Cash
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Not accessible
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Doctor on call
  • Meeting rooms
  • Air conditioning
  • Refrigerator in some rooms
  • Minibar in some rooms

Common questions

Is there a restaurant available at Pals Hotel, and is the food quality consistent?

Yes, Pals Hotel has a restaurant on-site with table service and room service. However, the food quality is somewhat inconsistent, with some guests reporting overpriced and poorly prepared meals.

What are the key strengths of Pals Hotel in terms of service and cleanliness?

Pals Hotel is known for its helpful and friendly staff, particularly Joshi and Dipak, who are frequently praised for their assistance. The hotel also maintains clean and spacious rooms with good overall maintenance, as noted in multiple positive reviews.

Is Pals Hotel a good option for families, and what amenities are available for them?

Yes, Pals Hotel is considered family-friendly and offers amenities such as free breakfast, a restaurant, and kid-friendly facilities. The hotel also has spacious rooms and 24-hour front desk service, making it a convenient option for families.

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