Pals Hotel

Pals Hotel, GD Ambekar Marg, Cotton Green West, Kalachowki, Abhyudaya Nagar, Parel, Mumbai, Maharashtra 400033

3.8 · 692 reviews analysed
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Gumo's take

Pals Hotel in Mumbai is a budget-friendly accommodation option located in the Parel area, offering spacious and clean rooms, a 24-hour front desk, and free WiFi. It is best suited for travelers seeking a no-frills stay with good connectivity to nearby attractions and business hubs. While the hotel has received mixed reviews, many guests praise its friendly staff, reasonable rates, and convenient location. However, some reviews highlight issues with service quality and maintenance, indicating a need for consistent improvements.

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How guests rate it

Location
85
Facilities
70
Staff & Service
78
Room Comfort & Cleanliness
75

What guests love

  • Spacious and clean rooms with basic amenities like AC, flat-screen TV, and free toiletries
  • Convenient location near Union Bank of India and close to major attractions like Lal Baug Cha Raja and Mumbai Zoo
  • Friendly and cooperative staff, with some guests noting helpful service during their stay

Worth knowing

  • Inconsistent service quality, with some guests reporting poor staff behavior and unresponsiveness to complaints
  • Issues with room maintenance, including noisy AC/fans, dirty linens, and malfunctioning amenities like TV and remote
  • Limited food variety and quality, with some guests noting the need for improvement in the hotel's dining options

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Cash
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Not accessible
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Doctor on call
  • Meeting rooms
  • Air conditioning
  • Refrigerator in some rooms
  • Minibar in some rooms

Common questions

Does Pals Hotel offer free WiFi?

Yes, Pals Hotel offers free WiFi in both rooms and public areas.

Is there free parking available at Pals Hotel?

Yes, the hotel provides free self-parking for guests.

What are the key limitations of staying at Pals Hotel?

Some guests have reported inconsistent service quality, issues with room maintenance such as noisy AC/fans and malfunctioning amenities, and limited food variety and quality.

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