Sai Palace Grand Hotel & Restaurant, Malad
Sai Palace Grand Hotel & Restaurant, Malad, Hotel Sai Palace Grand, New Link Rd, Malad, Evershine Nagar, Malad West, Mumbai, Maharashtra 400064
Gumo's take
Sai Palace Grand Hotel & Restaurant in Malad, Mumbai, is a 3-star property known for its spacious banquet halls, multi-cuisine dining, and proximity to commercial hubs and transport links. Guests frequently praise the breakfast buffet, restaurant offerings, and the hotel's convenient location near malls and metro stations. While the hotel excels in hospitality and event hosting, some reviews highlight issues with room ventilation and inconsistent service quality.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 78
- Staff & Service
- 68
- Room Comfort & Cleanliness
- 72
What guests love
- Well-regarded for its banquet halls and event hosting capabilities, accommodating up to 450 guests.
- Positive feedback on dining and breakfast, with mentions of a vibrant restaurant and diverse food options.
- Strategic location near major commercial areas, shopping malls, and transport hubs.
Worth knowing
- Complaints about poor room ventilation and lack of air conditioning in certain areas, particularly in bedrooms.
- Mixed reviews on service quality, with some guests reporting unprofessional or unresponsive staff.
- Issues with cleanliness in some rooms and bathroom areas, as noted in a few negative reviews.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
- Kitchen
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
Common questions
Is the hotel's breakfast buffet well-received by guests?
Yes, the breakfast buffet is highly praised by guests, with 424 positive reviews and only 23 negative ones, indicating a strong positive sentiment toward the quality and variety of the breakfast offerings.
Does the hotel have good dining options, and what are guests saying about the food?
Yes, the hotel is well-regarded for its dining options, with 904 positive reviews and only 102 negative ones. Guests frequently mention enjoying the 'Dhaba' and 'Chicken-fried steak' dishes, and the restaurant is described as vibrant with diverse food choices.
Are there any common complaints about the hotel's rooms or ventilation?
Yes, some guests have reported issues with poor room ventilation and a lack of air conditioning in certain areas, particularly in bedrooms. These concerns are reflected in the negative sentiment with 8 negative reviews specifically related to air conditioning and 18 negative reviews about the room experience.
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