Star Emirates Luxury Resort & Spa
Star Emirates Luxury Resort & Spa, Munnar Bypass, Ambazhachal, Kerala 685565
Gumo's take
Star Emirates Luxury Resort & Spa in Mumbai is a 5-star property known for its exceptional service, family-friendly amenities, and scenic surroundings. Guests frequently praise the cleanliness and spaciousness of the rooms, the quality of the food, and the professionalism of the staff, particularly Akshaya, Akshay, and Mr. Shafeer. The resort features an outdoor pool, spa, and fitness center, making it ideal for relaxation and wellness-focused stays. While the location is serene and offers beautiful views, it is slightly removed from Munnar's main attractions, requiring a short drive.
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Research this stayHow guests rate it
- Location
- 83
- Facilities
- 86
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Outstanding service from staff, with multiple reviews highlighting the professionalism and friendliness of individuals like Akshaya, Akshay, and Mr. Shafeer.
- High-quality dining experience, with positive sentiment on food variety, taste, and presentation, especially at the Spice Aroma restaurant.
- Well-maintained and spacious rooms with scenic views, particularly in premium categories with balconies.
Worth knowing
- Some guests reported issues with room maintenance, including drainage problems in bathrooms and malfunctioning amenities like AC and refrigerators.
- A few reviews mentioned that the location is a bit remote and not as convenient for those wanting to be in the heart of Munnar.
- Minor complaints about the gym and indoor games facilities not being up to professional standards.
Amenities
- Wi-Fi (free)
- Game room
- Front desk (24 hour)
- Full-service laundry
- Pool
- Outdoor pool
- Fitness center
- Spa
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
Common questions
Is the hotel suitable for families with children?
Yes, the hotel is family-friendly and offers amenities such as a game room, kid-friendly facilities, and spacious rooms. Reviews also highlight positive experiences for families, with a positive sentiment score of 221 for family-related topics.
What are the main dining options at the hotel?
The hotel features a restaurant called Spice Aroma, where guests have praised the food variety, taste, and presentation. Additionally, the hotel offers a breakfast buffet, room service, and a buffet dinner, with a strong positive sentiment score of 345 for dining.
Are there any issues with the hotel's location that I should be aware of?
The hotel is located in a serene area with beautiful views, but it is slightly remote and not in the heart of Munnar. Guests have noted that it requires a short drive to reach main attractions, with a negative sentiment score of 40 for location-related topics.
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