Super Collection O Ulife

Super Collection O Ulife, Bali Seth compound, Plot no 133, next to Mangla hospital, Raje Shivaji Nagar, Bamandiya Pada, Andheri East, Mumbai, Maharashtra 400059

★ 3.6 · 291 reviews analysed
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Gumo's take

Super Collection O Ulife in Mumbai is a budget-friendly hotel that offers a mixed experience. While some guests praise its cleanliness, friendly staff, and convenient location near public transport, others report significant issues with room quality, safety hazards, and uncooperative service. The hotel is best suited for short stays or budget-conscious travelers who prioritize affordability over luxury. However, recurring complaints about misleading photos, poor hygiene, and inconsistent service suggest it may not be ideal for extended or family stays.

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How guests rate it

Location
72
Facilities
58
Staff & Service
65
Room Comfort & Cleanliness
52

What guests love

  • Friendly and helpful staff, as noted in multiple positive reviews.
  • Clean rooms and bathrooms in some guest experiences, particularly for the price range.
  • Convenient location with accessible public transport and nearby eateries.

Worth knowing

  • Rooms are often described as cramped, with poor ventilation and safety hazards like low ceilings and ceiling fans hitting guests.
  • Frequent complaints about misleading photos and poor maintenance, including fungal growth, dampness, and structural issues.
  • Unreliable service, with reports of rude staff, uncooperative management, and extra charges not disclosed during booking.
  • Lack of in-house dining and amenities, requiring guests to rely on external options.

Common questions

Is the hotel clean and well-maintained?

Opinions vary; while 23 positive reviews mention cleanliness, 13 negative reviews highlight issues like fungal growth, dampness, and poor maintenance. Some guests find the rooms clean for the price, but others report significant hygiene concerns.

How is the service at the hotel?

Service has mixed reviews: 40 positive mentions of friendly and helpful staff, but 29 negative reports of rude or uncooperative staff and management. Overall, service quality is inconsistent based on guest experiences.

Are the rooms comfortable and well-ventilated?

Rooms are often described as cramped with poor ventilation, and some guests have reported safety hazards like low ceilings and ceiling fans hitting them. Only 1 positive review mentions room comfort, while 6 reviews highlight negative experiences.

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