Super Townhouse by OYO Bombay Exhibition Centre Goregaon
Super Townhouse by OYO Bombay Exhibition Centre Goregaon, Movie Star Compound, Ram Mandir Rd, off Swami Vivekanand Road, Mahatma Jyotiba Phule Nagar, Goregaon West, Mumbai, Maharashtra 400104
Gumo's take
Super Townhouse by OYO Bombay Exhibition Centre Goregaon is a budget-friendly hotel near major exhibition venues and attractions like Sanjay Gandhi National Park and Versova Beach. While it offers spacious rooms and 24-hour room service, the hotel suffers from recurring issues with cleanliness, maintenance, and unresponsive staff. Guests frequently report unhygienic conditions, broken amenities, and poor service, which significantly detract from the overall experience. It may suit budget travelers prioritizing location over comfort, but it is not recommended for those seeking a reliable or comfortable stay.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 42
- Staff & Service
- 35
- Room Comfort & Cleanliness
- 38
What guests love
- Spacious rooms, as noted in several positive reviews and Google highlights.
- 24-hour room service, a rare feature in the area according to Google highlights.
Worth knowing
- Recurring complaints about poor cleanliness, including unhygienic rooms, contaminated water, and pest infestations.
- Broken or non-functional amenities like air conditioning, bathroom fixtures, and lifts.
- Unprofessional and unresponsive staff, with multiple reports of poor communication and lack of assistance.
- Misleading online images and booking practices, with guests reporting significant discrepancies between expectations and reality.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Air conditioning
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Housekeeping (daily)
- English
- Hindi
- Private bathroom
Common questions
Is the hotel clean and well-maintained?
No, the hotel has recurring issues with cleanliness, including unhygienic rooms, contaminated water, and pest infestations. Guests have also reported broken or non-functional amenities like air conditioning and bathroom fixtures.
What are the main positives of staying at this hotel?
The hotel offers spacious rooms and 24-hour room service, which is rare in the area. It is also conveniently located near major attractions like Sanjay Gandhi National Park and within a 15-minute drive to Mahakali Caves.
How is the service and staff responsiveness at the hotel?
The service has mixed reviews, with 57 positive and 41 negative sentiments. However, guests frequently report unprofessional and unresponsive staff, with multiple complaints about poor communication and lack of assistance.
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