Taj Santacruz
Taj Santacruz, off, Western Express Highway, Domestic Arpt Rd, nr. Chhatrapati Shivaji, Navpada, Mumbai, Maharashtra 400099
Gumo's take
Taj Santacruz is a 5-star airport hotel in Mumbai known for its luxurious rooms, proximity to the airport, and exceptional service. Guests frequently praise the spacious and well-maintained rooms, the refined dining options, and the warm hospitality of the staff. The hotel is particularly well-suited for business travelers and transit passengers due to its convenient location and amenities like the 24-hour business center and airport shuttle. Despite some minor complaints about room service delays and maintenance issues, the overall experience is highly rated, with a 4.6/5 Google rating and strong positive sentiment across most categories.
Get your personal match score
Run a live research on Taj Santacruz — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 93
- Facilities
- 86
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service and hospitality, with numerous reviews praising the staff's attentiveness and personal touch.
- Spacious and well-designed rooms, often described as luxurious and comfortable, with many guests highlighting the runway views.
- High-quality dining options, including a popular breakfast buffet and refined restaurant experiences.
Worth knowing
- Some guests reported delays in room service and maintenance issues, such as malfunctioning AC and unclean rooms.
- A few reviews mentioned that the marketed 'runway view' rooms may not offer the expected experience, with limited visibility of aircraft activity.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Pool
- Hot tub
- Fitness center
- Spa
- Hair salon
- Business center
- Air conditioning
Common questions
Does the hotel offer free breakfast, and what do guests say about it?
Yes, the hotel offers free breakfast, and guests frequently praise the breakfast buffet for its quality and variety, with 404 positive mentions in reviews.
Is there a fitness center available, and what do guests say about it?
Yes, the hotel has a fitness center, and guests have given it positive feedback, with 81 positive mentions in reviews.
What do guests say about the service at Taj Santacruz?
Guests consistently praise the service at the hotel, highlighting the staff's attentiveness and personal touch. The service has received 1,643 positive mentions in reviews, making it one of the hotel's strongest aspects.
People also searched for
Ginger Mumbai
Mumbai
★ 4.0 (129,800 reviews analysed)
Ginger Mumbai is a budget-friendly hotel chain with multiple locations in Andheri, known for its clean and comfortable…
Hotel Sea Sands
Mumbai
★ 3.5 (128,600 reviews analysed)
Hotel Sea Sands is a budget-friendly hotel located in Juhu, Mumbai, offering excellent proximity to Juhu Beach and major…
CozyKey Bandra
Mumbai
★ 4.4 (128,600 reviews analysed)
CozyKey Rooms Bandra is a 3-star homestay located in Mumbai, offering a comfortable and secure stay with modern…
Breeze
Mumbai
★ 3.3 (91,000 reviews analysed)
Breeze is a rooftop lounge bar in Powai, Mumbai, renowned for its panoramic views of Powai Lake and the city skyline. It…
Hotel Saffron Inn
Mumbai
★ 4.2 (63,800 reviews analysed)
Hotel Saffron Inn in Mumbai is a mid-range hotel known for its elegant design, cleanliness, and helpful staff. It is…
Hotel Casa Royal Residency
Mumbai
★ 4.2 (63,800 reviews analysed)
FabHotel Casa Royal Residency is a budget-friendly hotel located in Mumbai, offering a convenient stay for travelers…