The Ambassador

Plot 7, The Ambassador, Block 1, Veer Nariman Rd, Churchgate, Mumbai, Maharashtra 400020

4.2 · 3,977 reviews analysed
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Gumo's take

The Ambassador in Mumbai is a classic, heritage hotel known for its vintage charm, prime location on Marine Drive, and warm hospitality. It appeals to travelers seeking a blend of old-world elegance and modern comfort, with many praising the friendly and professional staff, spacious rooms, and convenient access to Mumbai's major attractions. While the hotel's age is evident in some areas, particularly the bathrooms, its strong service and central location make it a popular choice for both business and leisure travelers.

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How guests rate it

Location
94
Facilities
72
Staff & Service
89
Room Comfort & Cleanliness
78

What guests love

  • Exceptional staff service, with many guests specifically mentioning the helpfulness and professionalism of individuals like Vishal, Naresh, and Sawai.
  • Prime location near Marine Drive, Nariman Point, and major tourist attractions, making it highly convenient for both business and leisure travelers.
  • Spacious and well-maintained rooms with vintage décor, offering a comfortable and nostalgic ambiance.

Worth knowing

  • Outdated bathrooms with issues like poor ventilation, black mold, and inconvenient layouts, which have been reported by multiple guests.
  • Lack of modern amenities such as a gym and swimming pool, which some guests found disappointing for the price.
  • Noise issues from thin walls and nearby construction, affecting the overall tranquility of the stay.
  • Occasional unresponsive or unprofessional behavior from certain staff members, particularly at the front desk, which has led to negative experiences for some guests.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Boutique shopping
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Coffee maker
  • Minibar

Common questions

Is the hotel located near major attractions in Mumbai?

Yes, The Ambassador is located on Marine Drive and is within walking distance to major attractions like Flora Fountain and the Mumbai High Court, making it a convenient choice for travelers.

What are the main issues with the hotel's bathrooms?

The bathrooms are reported to be outdated, with issues such as poor ventilation, black mold, and inconvenient layouts, based on multiple guest reviews.

Does the hotel have modern amenities like a gym or swimming pool?

No, The Ambassador does not have modern amenities like a gym or swimming pool, which some guests have found disappointing for the price.

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