The Beatle Hotel

The Beatle Hotel, JMJ House, Orchard Ave, Hiranandani Gardens, Panchkutir Ganesh Nagar, Powai, Mumbai, Maharashtra 400076

4.1 · 1,311 reviews analysed
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Gumo's take

The Beatle Hotel in Mumbai is a mid-range property offering bright rooms, a buffet restaurant, and 24-hour room service, catering primarily to business travelers and event guests. It is praised for its cleanliness, especially by housekeeping staff like Mr. Sumit and Mr. Naresh, and for its convenient location near Powai and IIT Bombay. However, recurring complaints about noisy rooms, poor air conditioning, and inconsistent service from staff, particularly at the front desk, suggest a mixed guest experience. While the hotel has a retro vibe and good amenities for meetings and banquets, its maintenance and service quality appear to be inconsistent.

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How guests rate it

Location
82
Facilities
72
Staff & Service
65
Room Comfort & Cleanliness
68

What guests love

  • Highly praised housekeeping service, with multiple reviews highlighting cleanliness and attention to detail by staff such as Mr. Sumit and Mr. Naresh.
  • 24-hour room service and a well-reviewed buffet restaurant, with a rooftop dining option that guests find appealing.
  • Convenient location near Powai and IIT Bombay, with easy access to nearby attractions like Sanjay Gandhi National Park and Powai Lake.

Worth knowing

  • Numerous complaints about noisy rooms and poor soundproofing, with guests reporting disturbances from neighboring rooms and events.
  • Issues with air conditioning and Wi-Fi, including outdated systems and inconsistent performance, affecting guest comfort.
  • Inconsistent and sometimes rude service from front desk and night staff, with multiple reviews citing unprofessional behavior and poor communication.
  • Some guests report that rooms are outdated, with issues like mold, stains, and poor maintenance, especially at higher price points.

Amenities

  • Wi-Fi
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Hair salon
  • Doctor on call
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Transfer
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel suitable for business travelers?

Yes, The Beatle Hotel is well-suited for business travelers, with 48 positive reviews for business-related stays, meeting rooms, and a convenient location near Powai and IIT Bombay.

What are the main issues with the hotel's rooms?

Rooms have been reported to be noisy with poor soundproofing, outdated air conditioning, and some guests noted issues like mold and stains, especially in higher-priced rooms.

Is the hotel's dining experience good?

Yes, the hotel has a well-reviewed buffet restaurant with a rooftop dining option and 24-hour room service, though breakfast is an extra charge. Dining has 124 positive reviews, though there are some negative comments as well.

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