The Caliph Hotel

The Caliph Hotel, near Powai Police Station, Rambaug, Chandivali, Powai, Mumbai, Maharashtra 400072

3.5 · 1,457 reviews analysed
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Gumo's take

The Caliph Hotel in Mumbai is a contemporary high-rise property known for its spacious, clean rooms and Afghan restaurant. It is particularly praised for its hospitality during events and weddings, with many guests appreciating the friendly and helpful staff. While the hotel is well-regarded for its food and service, some guests have noted issues with cleanliness, maintenance, and room conditions. It suits travelers looking for a functional, mid-range stay in the Powai area, with a convenient location near the airport and local attractions.

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How guests rate it

Location
72
Facilities
60
Staff & Service
75
Room Comfort & Cleanliness
62

What guests love

  • Spacious, clean rooms with modern amenities, as noted in multiple 5-star reviews.
  • Friendly and helpful staff, with several guests specifically mentioning individuals like Gauri, Akash, and Juned for their exceptional service.
  • Excellent food and dining experience, particularly at the in-house restaurant Pukhtoon, with praise for the variety and quality of meals.

Worth knowing

  • Issues with cleanliness and maintenance, including stained bed sheets, dirty bathrooms, and poor room upkeep reported in several negative reviews.
  • AC and plumbing problems, with complaints about malfunctioning air conditioning and leaking fixtures.
  • Some guests found the hotel overpriced for the condition and amenities offered, citing outdated interiors and limited facilities.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Doctor on call
  • Meeting rooms
  • Air conditioning
  • Kitchen in some rooms
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi

Common questions

What are the key strengths of The Caliph Hotel in Mumbai?

The Caliph Hotel is known for its spacious and clean rooms with modern amenities, friendly and helpful staff, and excellent food at its in-house Afghan restaurant, Pukhtoon. Guests often praise the hospitality and service quality, especially from staff members like Gauri, Akash, and Juned.

Are there any common issues reported by guests at The Caliph Hotel?

Some guests have reported issues with cleanliness and maintenance, including stained bed sheets, dirty bathrooms, and malfunctioning air conditioning or plumbing. A few reviews also mention that the hotel may be overpriced for its condition and limited facilities.

What kind of traveler is The Caliph Hotel best suited for?

The Caliph Hotel is best suited for travelers seeking a functional, mid-range stay in the Powai area of Mumbai. It is particularly appreciated for its hospitality during events and weddings, making it a good choice for those prioritizing service and food quality over luxury amenities.

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