The Empresa Hotel
The Empresa Hotel, Oberoi Complex, SAB TV Rd, near Laxmi Industrial Estate, off New Link Road, Suresh Nagar, Andheri West, Mumbai, Maharashtra 400053
Gumo's take
The Empresa Hotel in Mumbai is a 4-star boutique hotel known for its modern, well-equipped rooms and attentive staff. It is ideally suited for both business and leisure travelers due to its convenient location near Versova Beach, shopping areas, and proximity to the airport. While guests praise the friendly service, cleanliness, and dining options, there are recurring issues with Wi-Fi, management policies, and occasional lapses in guest comfort. Overall, it offers a mixed experience with notable strengths and areas needing improvement.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Modern and well-maintained rooms with air conditioning and satellite TV
- Friendly and attentive staff who are often described as helpful and courteous
- Convenient location near Versova Beach, shopping areas, and a short drive from the airport
- Diverse dining options including a rooftop lounge, poolside bar, and on-site restaurant with international and local cuisine
Worth knowing
- Poor and inconsistent Wi-Fi service, with some guests reporting slow speeds or the need to pay for access
- Issues with management policies, including inflexibility in accepting payments for room extensions and honoring advertised offers
- Occasional lapses in guest comfort, such as mosquitoes in rooms and problems with hot water supply
- Limited variety in breakfast options and some complaints about food quality
Amenities
- Free Wi-Fi
- Free breakfast
- Free parking
- Accessible
- Pool
- Air-conditioned
- Laundry service
- Business centre
- Pet-friendly
- Room service
- Restaurant
- Airport shuttle
- Spa
- Fitness centre
- Bar
- Smoke-free
Common questions
Is there free Wi-Fi available at The Empresa Hotel?
Yes, free Wi-Fi is available, but some guests have reported inconsistent service, including slow speeds or the need to pay for access in certain cases.
What dining options are available at the hotel?
The hotel offers diverse dining options, including a rooftop lounge, poolside bar, on-site restaurant serving international and local cuisine, and room service.
Does the hotel provide breakfast, and is it included in the stay?
Yes, the hotel provides free breakfast, although some guests have noted limited variety and occasional concerns about food quality.
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