The Oberoi, Mumbai

The Oberoi, Mumbai, Nariman Point, Mumbai, Maharashtra 400021

5-star property 4.7 · 11,209 reviews analysed
The Oberoi, Mumbai – photo 1
The Oberoi, Mumbai – photo 2
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The Oberoi, Mumbai – photo 4

Gumo's take

The Oberoi, Mumbai is a 5-star luxury hotel renowned for its exceptional service, elegant rooms with stunning sea views, and prime location in Nariman Point. Guests consistently praise the staff for their warmth and professionalism, with many noting personalized touches and prompt assistance. The hotel's amenities, including a 24/7 spa, fitness center, and multiple dining options, are frequently highlighted, especially the breakfast buffet and Italian cuisine at its restaurants. Ideal for both business and leisure travelers, it offers a serene retreat with easy access to Mumbai's cultural and commercial hubs.

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How guests rate it

Location
88
Facilities
90
Staff & Service
96
Room Comfort & Cleanliness
94

What guests love

  • Outstanding service with personalized and attentive staff, as noted in numerous reviews and the 'Service' sentiment data (positive=794).
  • Stunning sea views and elegantly designed, spacious rooms, with positive sentiment on 'Room' (positive=165) and 'Nature' (positive=139).
  • High-quality dining experiences, particularly the breakfast buffet and Italian cuisine, supported by 'Dining' sentiment (positive=296) and guest highlights.

Worth knowing

  • A few guests noted inconsistencies in restaurant service, with one review mentioning 'inconsistent and not at par with the rest of the hotel' and 'Dining' sentiment having 17 negative mentions.
  • Some reviews mentioned that room sizes felt small for the price, with one guest describing them as 'a bit cozy for the price.'

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking
  • Valet parking
  • Airport shuttle
  • Local shuttle
  • Accessible
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Outdoor pool
  • Hot tub
  • Fitness center
  • Spa
  • Hair salon
  • Business center
  • Air conditioning

Common questions

What are the standout features of The Oberoi, Mumbai that guests most frequently praise?

Guests most frequently praise the exceptional service, with 794 positive mentions, and the elegant rooms with stunning sea views. The breakfast buffet and Italian cuisine are also highly appreciated, with 296 positive dining sentiment mentions.

Are there any limitations or common concerns mentioned by guests about the hotel?

Some guests noted that room sizes felt small for the price, and there were a few mentions of inconsistencies in restaurant service. However, these are minor compared to the overall positive feedback.

What amenities and facilities does The Oberoi, Mumbai offer?

The hotel offers a range of amenities including a 24/7 spa, fitness center, outdoor pool, multiple dining options, free breakfast buffet, 24-hour front desk, Wi-Fi, parking, and shuttle services. It also has a business center and is kid-friendly.

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