The Resort

The Resort, Aksa Beach 11, Madh - Marve Rd, Dharvali, Aksa Gaon, Malad West, Mumbai, Maharashtra 400095

5-star property 4.3 · 2,986 reviews analysed
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Gumo's take

The Resort in Mumbai is a 5-star beachfront property known for its serene ambiance, family-friendly activities, and direct access to Aksa Beach. Guests frequently praise the cleanliness, spacious rooms, and warm hospitality, particularly from housekeeping and restaurant staff. While the food and service have received mixed feedback, the resort excels in offering a peaceful retreat with amenities like an outdoor pool, spa, and on-site dining. It is especially popular for staycations, weddings, and family getaways, with many highlighting the bird-feeding activities and proximity to nature.

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How guests rate it

Location
88
Facilities
76
Staff & Service
84
Room Comfort & Cleanliness
82

What guests love

  • Highly praised housekeeping service, mentioned 29 times in reviews for its attentiveness and cleanliness
  • Direct beach access to Aksa Beach, with many guests highlighting the peaceful and scenic surroundings
  • Family-friendly amenities, including a kids' play area, pet-feeding activities, and a well-maintained outdoor pool

Worth knowing

  • Mixed reviews about food quality and pricing, with some guests finding the buffet expensive and the variety lacking
  • Service inconsistencies, particularly at the restaurant and reception, with complaints about unresponsiveness and poor communication
  • Issues with room maintenance and cleanliness, including reports of cockroaches, stained mirrors, and lack of hot water in some rooms

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Beach access
  • Front desk (24 hour)
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Business center
  • English
  • Hindi
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Activities for kids
  • Pool
  • Outdoor pool
  • Wading pool
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Air conditioning
  • Kitchen

Common questions

Is The Resort in Mumbai family-friendly, and what amenities are available for children?

Yes, The Resort is family-friendly and offers a kids' play area, a well-maintained outdoor pool, and pet-feeding activities. These amenities are frequently highlighted by guests for family stays.

What are the main strengths of The Resort's housekeeping service?

The housekeeping service at The Resort is highly praised, with 29 mentions in reviews for its attentiveness and cleanliness. Guests consistently highlight the warm hospitality and spotless maintenance of rooms and common areas.

What are the common concerns about the dining experience at The Resort?

The dining experience at The Resort has received mixed feedback. Some guests find the buffet expensive and the variety lacking, while others praise the breakfast buffet and restaurant service.

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