The Resort
The Resort, Aksa Beach 11, Madh - Marve Rd, Dharvali, Aksa Gaon, Malad West, Mumbai, Maharashtra 400095
Gumo's take
The Resort in Mumbai is a 5-star beachfront property known for its spacious rooms, direct access to Aksa Beach, and family-friendly amenities like a playground, bird-feeding activities, and a well-maintained outdoor pool. Guests frequently praise the 24-hour room service, the quality of food at the buffet, and the attentiveness of staff, particularly in handling special requests for events and celebrations. While the property is praised for its serene ambiance and cleanliness, some guests have noted issues with food quality, inconsistent service in the restaurant, and ongoing construction near the hotel that affects accessibility.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 78
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised 24-hour room service and exceptional staff responsiveness to guest requests, including personalized decorations and event coordination.
- Well-maintained outdoor pool, spacious lawns, and direct beach access, making it ideal for families and relaxation.
- Positive feedback on breakfast buffet quality and variety, with guests frequently highlighting the extensive and fresh options.
Worth knowing
- Mixed reviews on food quality, with some guests describing it as overpriced and lacking in quantity or freshness, particularly in the restaurant.
- Inconsistent service in the restaurant and front desk, with reports of slow response times and unprofessional behavior from some staff members.
- Ongoing construction near the hotel and poor road conditions, which some guests found disruptive and inconvenient.
- Complaints about limited menu options and lack of à la carte availability, especially during peak times.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Beach access
- Front desk (24 hour)
- Full-service laundry
- Self-service laundry
- Elevator
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Business center
- English
- Hindi
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Activities for kids
- Pool
- Outdoor pool
- Wading pool
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Air conditioning
- Kitchen
Common questions
Does the hotel offer 24-hour room service?
Yes, The Resort in Mumbai is one of the few hotels in the area with 24-hour room service, which guests frequently praise for its availability and quality.
Is there a restaurant on-site, and what are the service reviews like?
Yes, there is a restaurant on-site. While some guests praised the restaurant, others reported inconsistent service, slow response times, and unprofessional behavior from staff in some instances.
What kind of breakfast options are available at the hotel?
The hotel offers a free breakfast buffet with positive feedback on its quality and variety. Guests frequently highlight the extensive and fresh options available at the breakfast buffet.
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