The Retreat Hotel and Convention Centre
The Retreat Hotel and Convention Centre, Erangal Beach Madh Island, Madh - Marve Rd, Madh, Mumbai, Maharashtra 400061
Gumo's take
The Retreat Hotel and Convention Centre is a 5-star beachfront property in Mumbai known for its expansive outdoor pool, direct beach access, and event spaces. While it offers a peaceful escape from the city, recurring complaints about a strong fishy smell from nearby drying areas and inconsistent room maintenance impact guest satisfaction. The hotel is popular for weddings and corporate events, and its dining options are generally well-regarded, though some guests find them overpriced for the spread. It suits travelers seeking a weekend getaway or event venue, but may not appeal to those sensitive to strong odors or expecting consistently high service standards.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 73
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 62
What guests love
- Well-maintained outdoor pool and hot tub, praised for cleanliness and ambiance
- Direct beach access and scenic views from rooms
- Positive feedback on staff hospitality and willingness to accommodate special requests
Worth knowing
- Persistent fishy smell from nearby drying areas, affecting overall ambiance
- Inconsistent room maintenance and cleanliness issues, including damp floors and malfunctioning AC
- Limited and overpriced food options in some restaurants, with complaints about stale or poor-quality breakfasts
Amenities
- Wi-Fi
- Beach access
- Front desk (24 hour)
- Full-service laundry
- Pool
- Outdoor pool
- Hot tub
- Fitness center
- Spa
- Business center
- Air conditioning
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Transfer
- Local shuttle
- Accessible
Common questions
Is the hotel suitable for a family-friendly stay?
Yes, the hotel is kid-friendly and has a well-maintained outdoor pool and hot tub, which are praised by guests. However, some rooms may have maintenance issues, so it's advisable to request a well-maintained room upon arrival.
What are the main complaints about the hotel's dining options?
Some guests find the food options overpriced for the quality offered, and there have been complaints about stale or poor-quality breakfasts. While the breakfast buffet is generally liked, the overall dining experience is mixed.
Are there any issues with the hotel's cleanliness or maintenance?
Yes, there are recurring complaints about inconsistent room maintenance and cleanliness, including damp floors and malfunctioning AC. Additionally, a persistent fishy smell from nearby drying areas affects the ambiance.
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