The Saga Hotel, Green Park | New Delhi
The Saga Hotel, Green Park | New Delhi, 5, Block W, Arjun Nagar, Green Park, New Delhi, Delhi 110016
Gumo's take
The Saga Hotel in New Delhi offers a mixed guest experience, with a strong focus on location and service, but notable issues with room cleanliness and maintenance. While many guests praise the staff's helpfulness and the hotel's proximity to major attractions like Dilli Haat and public transit, others report recurring problems with room hygiene, broken facilities, and poor ventilation. Positive reviews highlight the breakfast and ambiance, while negative feedback often centers on damp, unhygienic rooms and unresponsive housekeeping.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 62
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 58
What guests love
- Helpful and responsive staff, particularly at the front desk and in room service
- Convenient location near public transit and major Delhi attractions
- Positive mentions of breakfast quality and ambiance
Worth knowing
- Recurring complaints about unclean and poorly maintained rooms, including mold, cockroach infestations, and broken fixtures
- Poor ventilation and lack of windows in some rooms, leading to a musty atmosphere
- Inconsistent housekeeping and service responsiveness, with reports of sticky floors, uncleaned rooms, and delayed responses to guest requests
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
Common questions
Is the hotel's location convenient for exploring New Delhi?
Yes, the hotel is conveniently located near major attractions like Dilli Haat (7-minute drive) and public transit (11-minute walk), making it easy for guests to explore the city.
How is the breakfast at The Saga Hotel?
Breakfast is positively reviewed, with guests praising its quality. It is included for free as part of the hotel's amenities.
Are there any recurring issues with room cleanliness or maintenance?
Yes, there are notable complaints about room cleanliness and maintenance, including mold, cockroach infestations, broken fixtures, and poor ventilation in some rooms.
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