The Shalimar Hotel (August Kranti Marg)
The Shalimar Hotel (August Kranti Marg), August Kranti Rd, Kemps Corner, Malabar Hill, Mumbai, Maharashtra 400026
Gumo's take
The Shalimar Hotel on August Kranti Marg in Mumbai is a 4-star property known for its warm hospitality, convenient location, and strong service. It appeals to business travelers, families, and tourists due to its proximity to major landmarks like Chhatrapati Shivaji Maharaj Terminus and the Gateway of India. Guests frequently praise the staff for their kindness and attentiveness, the quality of breakfast, and the hotel's 24-hour room service. While the rooms are described as cozy and clean, some note they are on the smaller side. The hotel also features a spa, gym, and in-house dining options, including a bakery and European restaurant, which are highlighted in reviews.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 72
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 78
What guests love
- Exceptional staff service, with many guests specifically mentioning the kindness and responsiveness of front desk and housekeeping staff such as Danita, Rashid, and Dhiraj.
- High-quality breakfast with a good variety, including freshly prepared items like eggs and dosas, and a praised bakery and gelato shop.
- Strong location in South Mumbai, close to major landmarks and public transit, including a 13-minute walk to Mani Bhavan Gandhi Sangrahalaya.
Worth knowing
- Rooms are often described as small or cramped, with some guests noting difficulty fitting even one adult and a toddler comfortably.
- Issues with room cleanliness and amenities in some cases, including reports of smelly rooms, broken appliances, and lack of bathmats.
- Facilities like the gym and spa are limited in scope or availability, with some guests noting the gym is not well-equipped.
- Some negative experiences with specific staff members, including rude behavior and poor communication, particularly during check-in and room allocation.
Amenities
- Wi-Fi (extra charge)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Doctor on call
- Air conditioning
- Minibar
Common questions
Is the breakfast at The Shalimar Hotel highly rated?
Yes, the breakfast is highly praised by guests for its quality and variety, including freshly prepared items like eggs and dosas. Many reviews highlight the positive experience with the breakfast buffet.
How is the staff service at The Shalimar Hotel?
The staff service is generally excellent, with many guests specifically mentioning the kindness and responsiveness of front desk and housekeeping staff. However, there are a few reports of negative interactions with specific staff members.
Are the rooms at The Shalimar Hotel spacious?
No, the rooms are often described as small or cramped, with some guests noting difficulty fitting even one adult and a toddler comfortably. Despite this, the rooms are generally clean and well-maintained.
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