The St. Regis Mumbai

The St. Regis Mumbai, 462, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013

5-star property 4.6 · 18,302 reviews analysed
The St. Regis Mumbai – photo 1
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Gumo's take

The St. Regis Mumbai is a 5-star luxury hotel renowned for its exceptional service, elegant ambiance, and premium amenities. Guests consistently praise the staff's attentiveness, the quality of dining options (especially the breakfast buffet and Seven Kitchen), and the hotel's prime location near the Phoenix Palladium mall and key attractions like the Nehru Science Centre. It is particularly popular for weddings and business events, with the ballroom and banquet facilities receiving frequent mentions. While the hotel excels in most areas, a few guests have noted minor issues with room noise and maintenance.

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How guests rate it

Location
89
Facilities
88
Staff & Service
95
Room Comfort & Cleanliness
92

What guests love

  • Outstanding service and personalized attention, including the signature St. Regis Butler Service, which is frequently highlighted in guest reviews.
  • Highly praised dining experiences, particularly the breakfast buffet and Seven Kitchen, with multiple reviews noting exceptional food quality and service.
  • Strategic location adjacent to the Phoenix Palladium mall and near major attractions, making it convenient for both business and leisure travelers.

Worth knowing

  • A few guests reported noise issues from the city and some rooms lacking soundproofing, affecting sleep quality.
  • Occasional maintenance and cleanliness issues were noted in a small subset of reviews, including broken appliances and cockroach problems in one case.
  • Some guests found the rooftop bar underwhelming and noted that the pool is relatively small for the hotel's size.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Bicycle rental (extra charge)
  • Kid-friendly
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • English
  • Hindi
  • Private bathroom

Common questions

Is the breakfast at The St. Regis Mumbai worth it, and is it included in the room rate?

Yes, the breakfast buffet at The St. Regis Mumbai is highly praised by guests for its quality and service. However, it is not included in the room rate and comes at an extra charge.

What are the main issues guests have reported about the hotel's rooms?

A few guests have reported noise issues from the city and some rooms lacking soundproofing, which can affect sleep quality. Additionally, there have been occasional maintenance and cleanliness issues, such as broken appliances in some cases.

Is the hotel a good option for business travelers or events?

Yes, The St. Regis Mumbai is a popular choice for business travelers and events. It features a well-regarded ballroom and banquet facilities, a business center, meeting rooms, and is conveniently located near key attractions and the Phoenix Palladium mall.

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