The Unicontinental
The Unicontinental, Railway Station, Rd No. 3, near Khar West, Khar, Ram Krishna Nagar, Khar West, Mumbai, Maharashtra 400052
Gumo's take
The Unicontinental in Mumbai is a budget hotel offering basic accommodations with a 2.0-star rating and a 3.5/5 Google aggregate rating. It is known for its 24-hour room service and in-house dining options, which are rare in the area. The hotel is located near Khar railway station and major attractions like the Bandra–Worli Sea Link and Gateway of India. However, it is frequently criticized for poor room maintenance, unhygienic conditions, and inconsistent staff behavior. While some guests praise the staff's helpfulness and the hotel's convenient location, the recurring issues with cleanliness and infrastructure make it a risky choice for travelers seeking comfort or reliability.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 45
- Staff & Service
- 52
- Room Comfort & Cleanliness
- 38
What guests love
- 24-hour room service, a rare feature in the area
- In-house restaurant and bar, uncommon for budget hotels in the vicinity
- Convenient location near Khar railway station and major Mumbai attractions
Worth knowing
- Frequent reports of unhygienic rooms, including cockroach infestations and mold
- Poor maintenance of infrastructure, including broken AC units, non-functional plumbing, and unsafe room conditions
- Inconsistent and often unhelpful staff behavior, with multiple reports of rudeness and unresponsiveness
- Lack of basic amenities like hot water and functioning TVs in some rooms
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Kid-friendly
- Parking (extra charge)
- Accessible
- English
- Hindi
- Restaurant
- Bar
- Table service
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Air conditioning in some rooms
- Kitchen in some rooms
Common questions
Is the hotel clean and well-maintained?
The hotel has frequent reports of unhygienic conditions, including cockroach infestations, mold, and poor room maintenance. Many guests have also reported issues with broken AC units and non-functional plumbing, making cleanliness and infrastructure a concern.
How is the staff service at The Unicontinental?
Staff service is inconsistent, with mixed reviews. While some guests praise the staff's helpfulness, there are multiple reports of rudeness and unresponsiveness, indicating that service quality can vary significantly.
Does the hotel have a restaurant or dining options?
Yes, the hotel has an in-house restaurant and bar, which is a rare feature for budget hotels in the area. It also offers 24-hour room service, making it convenient for guests who prefer on-site dining.
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