Townhouse Andheri Sakinaka Metro Hotel Amour

Townhouse Andheri Sakinaka Metro Hotel Amour, Metro Station, 9 Ft. Road, opp. Peninsula Grand, near Sakinaka, Satya Nagar, Sathi D Souza Nagar, Andheri East, Mumbai, Maharashtra 400072

4.1 · 83 reviews analysed
Townhouse Andheri Sakinaka Metro Hotel Amour – photo 1
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Townhouse Andheri Sakinaka Metro Hotel Amour – photo 3
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Gumo's take

The Townhouse Andheri Sakinaka Metro Hotel Amour is a budget-friendly hotel near Mumbai International Airport and the Sakinaka Metro Station, making it ideal for travelers seeking convenient access to transportation. While it receives praise for its cleanliness, helpful staff, and proximity to transit, the hotel faces criticism for recurring issues like poor hygiene, lack of basic amenities (e.g., hot water, lift), and unprofessional customer service. Guests who prioritize location and affordability over luxury may find it suitable, but those expecting modern comforts or consistent service should proceed with caution.

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How guests rate it

Location
85
Facilities
58
Staff & Service
72
Room Comfort & Cleanliness
62

What guests love

  • Helpful and friendly staff, with several guests praising their responsiveness and service quality.
  • Clean and well-maintained rooms, with some reviews highlighting spotless conditions and good value for money.
  • Convenient location near the airport and metro, making it ideal for travelers.

Worth knowing

  • Lack of basic amenities like a lift and hot water, with multiple complaints about outdated infrastructure.
  • Hygiene and cleanliness issues, including cockroach infestations and unclean rooms in some cases.
  • Poor customer service experiences, including staff refusing to honor bookings and unprofessional behavior.
  • Noisy and congested surroundings due to heavy pedestrian and vehicle traffic.

Common questions

Is the hotel close to public transportation?

Yes, the hotel is just a 2-minute walk from the nearest public transit, specifically the Sakinaka Metro Station, making it very convenient for travelers.

What are the main guest concerns about the hotel's service?

While the hotel has positive service reviews with friendly and helpful staff, some guests have reported poor customer service experiences, including unprofessional behavior and staff refusing to honor bookings.

Does the hotel have modern amenities like a lift or hot water?

No, the hotel lacks basic amenities such as a lift and hot water, with multiple guest complaints about outdated infrastructure.

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