Townhouse Andheri Sakinaka Metro Hotel Amour
Townhouse Andheri Sakinaka Metro Hotel Amour, Metro Station, 9 Ft. Road, opp. Peninsula Grand, near Sakinaka, Satya Nagar, Sathi D Souza Nagar, Andheri East, Mumbai, Maharashtra 400072
Gumo's take
The Townhouse Andheri Sakinaka Metro Hotel Amour is a budget-friendly option near Mumbai International Airport and the Sakinaka Metro Station, making it convenient for travelers seeking easy access to transportation. While it receives praise for its cleanliness and helpful staff from many guests, it also faces consistent complaints about room quality, hygiene issues, and lack of basic amenities like bottled water and functioning lifts. The hotel is best suited for budget-conscious travelers who prioritize location and affordability over luxury.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 62
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 58
What guests love
- Helpful and friendly staff, with several guests praising the service and hospitality provided by the property manager and front desk personnel.
- Good location near the airport and metro, making it convenient for travelers.
- Cleanliness is a notable strength, with many guests highlighting the cleanliness of the rooms and overall maintenance.
Worth knowing
- Recurring complaints about poor hygiene, including cockroach infestations, unclean rooms, and stained bed sheets.
- Lack of basic amenities like bottled water and functioning air conditioning in some rooms.
- No lift available, which is a significant inconvenience for guests with luggage, especially those staying on higher floors.
- Issues with customer service, including discrepancies in bookings and unprofessional behavior from staff in some cases.
Amenities
- Wi-Fi
- Smoke-free property
- Kitchen
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
Common questions
Is the hotel located near public transportation?
Yes, the hotel is a 2-minute walk from the nearest public transit, specifically the Sakinaka Metro Station, making it convenient for travelers.
What are the main strengths of the hotel's service and staff?
The hotel is known for its helpful and friendly staff, with several guests praising the service and hospitality provided by the property manager and front desk personnel.
Are there any notable issues with the hotel's facilities or amenities?
Yes, there are recurring complaints about poor hygiene, including cockroach infestations and unclean rooms, as well as a lack of basic amenities like bottled water and functioning air conditioning in some rooms.
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