Urban Stays
Urban Stays, A Rawal house, 46, P D'Mello Rd, opposite Pujara Petrol Pump, Masjid Bandar East, Masjid Bandar, Mumbai, Maharashtra 400009
Gumo's take
Urban Stays in Mumbai is a budget hostel primarily catering to solo travelers and groups seeking affordable accommodation in South Mumbai. While some guests praise its clean rooms, friendly staff, and rooftop views, others report significant issues with cleanliness, including bedbugs, mold, and unhygienic conditions. The location, while convenient for train access, is frequently criticized for being unsafe and in a run-down area. The property appears to offer value for money for some, but recurring complaints about maintenance and poor management suggest a highly variable experience.
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Research this stayHow guests rate it
- Location
- 45
- Facilities
- 52
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 48
What guests love
- Clean and air-conditioned rooms for budget-conscious travelers
- Friendly and 24/7 available staff for assistance
- Rooftop area with nice views for relaxation
Worth knowing
- Recurring reports of bedbugs, mold, and unhygienic conditions in rooms and bathrooms
- Poor maintenance and deteriorating property condition, including broken lifts and unclean common areas
- Unfavorable location in a run-down and unsafe neighborhood with limited nearby amenities
- Inconsistent service and management, including unprofessional handling of guest complaints and theft incidents
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some guests praise the clean rooms, others report recurring issues with bedbugs, mold, and unhygienic conditions in rooms and bathrooms, as well as poor maintenance of the property.
How is the service at Urban Stays?
The service is generally well-received, with guests appreciating the friendly and 24/7 available staff. However, there are some complaints about inconsistent service and unprofessional handling of guest issues.
Is the location of the hotel convenient and safe?
The location is convenient for train access but is frequently criticized for being in a run-down and unsafe neighborhood with limited nearby amenities. Travelers should be cautious about the area's safety and condition.
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