Zostel Mumbai

Zostel Mumbai, Karotra Niwas School, off Military Road, near Prime Academy, Bhavani Nagar, Marol, Andheri East, Mumbai, Maharashtra 400059

2-star property★ 4.4 · 5,633 reviews analysed
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Gumo's take

Zostel Mumbai is a vibrant hostel known for its welcoming atmosphere, friendly staff, and social environment, making it ideal for budget-conscious travelers, backpackers, and those looking to meet fellow travelers. Guests frequently praise the cleanliness of the property, the helpfulness of staff like Shavez, Bokul, and Avni, and the lively events and activities organized in the Friendzone. The hostel features a rooftop terrace, a guest kitchen, and a restaurant, with many reviews highlighting the quality of the food and the convenience of in-house amenities. While the location is slightly out of the city center, it is praised for being well-connected to key attractions and the airport.

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How guests rate it

Location
75
Facilities
82
Staff & Service
90
Room Comfort & Cleanliness
78

What guests love

  • Outstanding staff service, with many guests specifically praising individuals like Shavez, Bokul, and Avni for their hospitality and responsiveness.
  • Clean and well-maintained facilities, including a vibrant common area and a functional kitchen, with many reviews noting the cleanliness of rooms and bathrooms.
  • Strong social atmosphere with organized events and activities, making it a great place to meet new people and enjoy a community-driven stay.

Worth knowing

  • Some guests reported issues with room ventilation and dampness, particularly in dorms, which led to mold and discomfort.
  • A few reviews mentioned that the location is somewhat remote and not as convenient for those seeking central Mumbai attractions.
  • Complaints about the noise level in common areas, especially from music and conversations, affecting the comfort of some guests.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Air conditioning
  • Restaurant
  • Breakfast (extra charge)
  • Game room
  • Front desk (24 hour)
  • Baggage storage
  • Self-service laundry
  • Housekeeping (daily)
  • Not accessible
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is the staff at Zostel Mumbai known for being helpful and friendly?

Yes, the staff at Zostel Mumbai are frequently praised for their hospitality and responsiveness, with guests specifically mentioning individuals like Shavez, Bokul, and Avni for their outstanding service.

How is the cleanliness of the hostel and its facilities?

The hostel is noted for being clean and well-maintained, with many reviews highlighting the cleanliness of rooms, bathrooms, and common areas, though some guests reported issues with dampness and mold in the dorms.

Does Zostel Mumbai offer good food and dining options?

Yes, the hostel has a restaurant and a guest kitchen, and many guests praised the quality of the food and the availability of dining options, including breakfast (which is available for an extra charge).

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