Zostel Mumbai

Zostel Mumbai, Karotra Niwas School, off Military Road, near Prime Academy, Bhavani Nagar, Marol, Andheri East, Mumbai, Maharashtra 400059

2-star property 4.4 · 5,560 reviews analysed
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Gumo's take

Zostel Mumbai is a vibrant hostel that caters primarily to budget travelers, solo adventurers, and young professionals seeking a social and community-driven stay. Known for its lively atmosphere, friendly staff, and proximity to the airport, it offers a mix of dorms and private rooms with basic amenities. Guests frequently praise the warm hospitality, especially from staff like Avni, Dhanvi, and Ayesha, and the hostel's ability to foster meaningful interactions among travelers. While the property has a few maintenance and cleanliness issues, the overall experience is positive, with many guests returning for extended stays.

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How guests rate it

Location
84
Facilities
78
Staff & Service
89
Room Comfort & Cleanliness
72

What guests love

  • Highly praised staff, particularly Avni, Dhanvi, and Ayesha, who are noted for their warmth, helpfulness, and personal touch.
  • Strong social atmosphere and community events that encourage interaction among guests, including games, pub crawls, and organized activities.
  • Convenient location near the airport and accessible to major attractions like Powai Lake and Sanjay Gandhi National Park.

Worth knowing

  • Some dorm rooms are cramped, poorly ventilated, and lack privacy, with reports of dampness and mold in certain areas.
  • Common areas can be noisy, especially on weekends, with complaints about loud music, smoking, and late-night disturbances.
  • Issues with cleanliness in shared bathrooms and some rooms, including strong odors and visible dirt, were reported in several negative reviews.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Air conditioning
  • Restaurant
  • Breakfast (extra charge)
  • Game room
  • Front desk (24 hour)
  • Baggage storage
  • Self-service laundry
  • Housekeeping (daily)
  • Not accessible
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is Zostel Mumbai a good option for travelers looking for a social and community-driven stay?

Yes, Zostel Mumbai is known for its vibrant and social atmosphere, with frequent events like games, pub crawls, and organized activities that encourage guest interaction. Many travelers praise the hostel for fostering meaningful connections among guests.

What are the main concerns regarding the cleanliness and maintenance of the property?

Some guests have reported issues with cleanliness in shared bathrooms and certain rooms, including strong odors and visible dirt. Additionally, there are reports of dampness, mold, and poor ventilation in some dorm rooms.

How is the service at Zostel Mumbai, and who are the staff members frequently praised by guests?

The service at Zostel Mumbai is highly praised, with 707 positive mentions compared to 113 negative. Staff members like Avni, Dhanvi, and Ayesha are frequently highlighted for their warmth, helpfulness, and personal touch.

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