Munich Marriott Hotel City West

Munich Marriott Hotel City West, Landsberger Str. 156, 80687 München, Germany

★ 4.5 · 862 reviews analysed
Munich Marriott Hotel City West – photo 1
Munich Marriott Hotel City West – photo 2
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Munich Marriott Hotel City West – photo 4

Gumo's take

The Munich Marriott Hotel City West is a modern, well-maintained hotel with a strong focus on service and comfort. Guests consistently praise the cleanliness of the rooms, the friendly and professional staff, and the quality of the breakfast. While not located in the heart of Munich’s historic center, the hotel offers excellent public transportation links, including a tram stop just outside the front door. The property is particularly well-suited for business travelers and families, with modern amenities like a fitness center and room service. Despite a few minor complaints about location and some room-specific issues, the hotel maintains a high overall satisfaction rate.

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How guests rate it

Location
75
Facilities
85
Staff & Service
92
Room Comfort & Cleanliness
90

What guests love

  • Highly praised service, with many guests specifically mentioning exceptional staff like Fiona, Joao, and Mehmet, who provided friendly and professional assistance.
  • Modern, clean, and well-designed rooms with thoughtful amenities such as heated bathroom floors and electric toilets.
  • Excellent breakfast options with a wide variety and high-quality food, especially appreciated by elite Marriott members.

Worth knowing

  • Location is not in the city center, requiring a tram ride to reach major attractions like Marienplatz and the English Garden.
  • Some guests reported issues with air conditioning and room temperature control, particularly during colder months.
  • A few complaints about housekeeping, including missed cleaning tasks and unresponsive service for requests.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Parking (extra charge)
  • Self parking (extra charge)
  • EV charger
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Air conditioning
  • Coffee maker
  • Private bathroom
  • Restaurant
  • Bar
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Concierge
  • Convenience store
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Meeting rooms
  • English
  • German
  • Italian
  • Spanish

Common questions

Is the hotel located in the city center of Munich?

No, the Munich Marriott Hotel City West is not located in the heart of Munich’s historic center. It offers excellent public transportation links, with a tram stop just outside the hotel, making it easy to reach major attractions like Marienplatz and the English Garden.

What are the key strengths of the hotel's service and amenities?

The hotel is highly praised for its service, with guests frequently mentioning exceptional staff such as Fiona, Joao, and Mehmet. It also offers modern, clean rooms with thoughtful amenities like heated bathroom floors and electric toilets, as well as a highly rated breakfast with a wide variety of high-quality food.

Are there any issues with the hotel's air conditioning or room temperature control?

Yes, some guests have reported issues with air conditioning and room temperature control, particularly during colder months. This is one of the notable limitations mentioned in guest feedback.

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