Grand Mercure Mysore

Grand Mercure Mysore, Nelson Mandela Circle, 2203 60, Sayyaji Rao Rd, Bamboo Bazar, Mysuru, Karnataka 570021

5-star property 4.5 · 20,347 reviews analysed
Grand Mercure Mysore – photo 1
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Gumo's take

Grand Mercure Mysore is a 5-star hotel located in the heart of Mysore, offering a blend of traditional heritage and modern luxury. It is ideal for business travelers, families, and leisure tourists, with its proximity to Mysore Palace and the Dasara Procession route. The hotel is praised for its warm hospitality, excellent dining options, and family-friendly amenities such as a kids' play area and rooftop pool. While some guests have noted minor issues with maintenance and service consistency, the overall experience is generally positive, with many highlighting the cleanliness, comfort, and attentive staff.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Exceptional staff service, particularly in the restaurant and housekeeping departments
  • Well-maintained and clean rooms with modern amenities and comfortable bedding
  • Excellent dining experiences, especially at La Uppu and the rooftop restaurant
  • Family-friendly features including a kids' play area and special amenities for children
  • Strategic location near Mysore Palace and other key attractions

Worth knowing

  • Inconsistent service at the front desk and reception, with some guests reporting unresponsiveness and lack of attention to detail
  • Some maintenance issues reported, such as moldy shower blinds, scuffed furniture, and malfunctioning room keys
  • Breakfast and à la carte menu variety and quality were occasionally criticized as average or inconsistent
  • Limited views from some rooms, with some facing a graveyard or lacking scenic vistas

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Game room
  • Kid-friendly
  • Activities for kids
  • Kids' club
  • Outdoor pool
  • Adult-only pool
  • Lifeguard
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Air conditioning
  • Kitchen in some rooms
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Shower

Common questions

Is the hotel family-friendly, and what amenities are available for children?

Yes, the hotel is family-friendly and offers amenities such as a kids' play area, special child-friendly facilities, and an activities program for children.

What are the key dining options at the hotel, and what do guests say about the food?

The hotel has excellent dining options, particularly at La Uppu and the rooftop restaurant. Guests often praise the dining experience, though some have noted that the breakfast and à la carte menu variety and quality can be inconsistent.

What are the main limitations or issues reported by guests?

Some guests have reported inconsistent service at the front desk, minor maintenance issues like moldy shower blinds and scuffed furniture, and limited views from certain rooms, including some facing a graveyard.

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