SwagStay Hotel Riviera

SwagStay Hotel Riviera, Wardha Rd, behind Hotel Adi, Karve Nagar, Somalwada, Nagpur, Maharashtra 440025

4.8 · 613 reviews analysed
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Gumo's take

SwagStay Hotel Riviera in Nagpur is a budget-friendly option known for its excellent service, cleanliness, and proximity to the airport and local attractions. Guests frequently praise the cooperative and courteous staff, particularly Kashish and Mr. Ali, as well as the clean and well-maintained rooms. The hotel is especially popular with business travelers and families due to its 24-hour room service, good Wi-Fi, and convenient location. Despite a few negative reviews about cleanliness and room size, the hotel maintains a strong 4.8/5 rating with overwhelmingly positive sentiment across most categories.

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How guests rate it

Location
90
Facilities
88
Staff & Service
95
Room Comfort & Cleanliness
92

What guests love

  • Highly praised staff, particularly Kashish and Mr. Ali, for their cooperative and courteous service
  • Clean and well-maintained rooms with modern amenities and 24-hour room service
  • Strategic location near the airport and major attractions like Sonegaon Lake and AIIMS

Worth knowing

  • A few guests reported issues with cleanliness, including soiled bed linen and slow room service
  • Some reviews mentioned small room sizes and limited food options

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Pet-friendly (free)
  • Dogs allowed
  • Cats allowed
  • Private bathroom
  • Shower
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Meeting rooms
  • English
  • Hindi
  • Air conditioning
  • Kitchen
  • Minibar in some rooms

Common questions

How is the service quality at SwagStay Hotel Riviera?

The service at SwagStay Hotel Riviera is highly praised, with 105 positive reviews and only 5 negative ones. Guests particularly appreciate the cooperative and courteous staff, including Kashish and Mr. Ali, as well as the 24-hour room service and concierge support.

Is the hotel clean and well-maintained?

Yes, the hotel is generally clean and well-maintained, with 35 positive reviews on cleanliness. However, a few guests reported issues such as soiled bed linen and slow room service, though these are rare compared to the overall positive sentiment.

How far is the hotel from the airport and major attractions?

SwagStay Hotel Riviera is just a 13-minute drive from Dr. Babasaheb Ambedkar International Airport and a 10-minute drive from Sonegaon Lake, making it a convenient option for travelers looking for a strategically located hotel.

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