the mountain pine
the mountain pine, Balmoral compound, Kilbury Rd, Mallital, Nainital, Naina Range, Uttarakhand 263001
Gumo's take
The Mountain Pine in Nainital is a budget-friendly boutique hotel nestled in the tranquil hills of Pangot, offering panoramic Himalayan views and a peaceful ambiance. It is ideal for families, couples, and nature lovers who want to escape the city while still being within reach of Nainital’s attractions. Guests consistently praise the hotel’s delicious food, friendly staff, and cozy rooms. However, some negative reviews highlight issues with cleanliness, unavailability of basic amenities, and inconsistent service during certain periods.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised food quality and taste, with multiple reviews highlighting the restaurant’s delicious cuisine.
- Friendly and helpful staff, with several guests noting the warm and personalized service.
- Peaceful and scenic location surrounded by lush forests and mountain views, ideal for those seeking tranquility.
Worth knowing
- Some guests reported unhygienic conditions, lack of basic amenities like heaters and soaps, and poorly maintained kitchens.
- Inconsistent service quality, with a few reviews citing unresponsiveness from staff and poor communication from management.
- A few negative reviews mention misleading availability and poor handling of guest complaints or requests.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Local shuttle
- Accessible
- Room service
- Breakfast (extra charge)
- Pet-friendly (free)
Common questions
Is the hotel's food highly rated?
Yes, the hotel is highly praised for its food quality and taste, with multiple reviews highlighting the delicious cuisine served at the restaurant.
What are the main concerns guests have about the hotel's property?
Some guests have reported unhygienic conditions, lack of basic amenities like heaters and soaps, and poorly maintained kitchens, which are the main concerns related to the property.
Does the hotel offer 24-hour front desk service?
Yes, the hotel has a 24-hour front desk, making it one of the few hotels in the area with this convenience.
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