Alka The Lake Side Hotel
Alka The Lake Side Hotel, The Mall, Nainital, Uttarakhand 263001
Gumo's take
Alka The Lake Side Hotel is a 4-star property located on Mall Road in Nainital, known for its prime location with stunning views of Naini Lake and proximity to major attractions. While guests consistently praise the hotel's location and some aspects of service, the property faces recurring complaints about outdated rooms, poor cleanliness in bathrooms, and inconsistent service quality. It is most suited for travelers who prioritize location and are willing to overlook dated facilities for the convenience of being in the heart of Nainital.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 68
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 62
What guests love
- Prime location on Mall Road with direct views of Naini Lake, highly praised by guests.
- Staff is generally described as courteous and helpful, with some standout service from specific personnel like Mr. Surendra Singh.
- Rooms on higher floors feature private balconies with lake views, which are frequently mentioned as a highlight.
Worth knowing
- Outdated and poorly maintained rooms, with complaints about small size, lack of ventilation, and old furnishings.
- Bathrooms are frequently criticized for poor cleanliness, with reports of dirt, cockroaches, and broken fixtures.
- Service inconsistencies, including unprofessional and unresponsive staff, are a recurring issue in negative reviews.
- Lack of parking on-site forces guests to park up to 1.5 km away, which is cited as a major inconvenience.
Amenities
- Wi-Fi (free)
- Full-service laundry
- Restaurant
- Room service
- Breakfast (extra charge)
- Kid-friendly
- Airport shuttle (extra charge)
- Local shuttle
Common questions
What are the main strengths of Alka The Lake Side Hotel?
The hotel's prime location on Mall Road with direct views of Naini Lake is its main strength, highly praised by guests. Additionally, the staff is generally courteous and helpful, and rooms on higher floors feature private balconies with lake views.
What are the most common complaints about the hotel?
The most common complaints include outdated and poorly maintained rooms, small size, lack of ventilation, and old furnishings. Guests also frequently report poor cleanliness in bathrooms, including dirt, cockroaches, and broken fixtures.
Is parking available at Alka The Lake Side Hotel?
No, the hotel does not have on-site parking. Guests are required to park up to 1.5 km away, which is cited as a major inconvenience.
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