Excel Hotels & Resorts, Nainital
Excel Hotels & Resorts, Nainital, Mall Rd, near Library, Mallital, Nainital, Uttarakhand 263001
Gumo's take
Excel Hotels & Resorts, Nainital is a four-star hotel located on Mall Road, offering a prime location with scenic views of Nainital Lake and the surrounding Himalayas. It is best suited for couples, families, and travelers seeking a comfortable and convenient stay in the heart of the city. The hotel is praised for its warm hospitality, especially from staff like Mr. Rajab and Mr. Krishna, and for its à la carte breakfast. While some guests highlight the cleanliness and spaciousness of the rooms, others note issues with room size, drainage, and inconsistent service. Overall, it provides a pleasant stay with a mix of positive and critical feedback.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 70
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 75
What guests love
- Prime location on Mall Road with direct views of Nainital Lake
- Warm and personalized hospitality from staff like Mr. Rajab and Mr. Krishna
- Clean and well-maintained rooms with air conditioning and terrace access
- À la carte breakfast and multi-cuisine restaurant options
Worth knowing
- Rooms are reported to be small with some not offering clear lake views as advertised
- Issues with drainage in bathrooms and lack of proper maintenance in some areas
- Unreliable and inconsistent service from certain staff members, including poor guidance and unprofessional behavior
- Parking challenges with no assistance provided for guests
Common questions
Is Excel Hotels & Resorts, Nainital located in a convenient area for tourists?
Yes, the hotel is located on Mall Road, offering a prime location with scenic views of Nainital Lake and the surrounding Himalayas, making it convenient for tourists.
What are the common guest complaints about the rooms at Excel Hotels & Resorts?
Some guests have reported that the rooms are small, with some not offering clear lake views as advertised, and there have been issues with drainage and lack of proper maintenance in certain areas.
What kind of breakfast options are available at the hotel?
The hotel is praised for its à la carte breakfast, offering a variety of options for guests.
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