Goroomgo Naini Lake View Mall Road Nainital
9FJ7+MJQ Goroomgo Naini Lake View Mall Road Nainital, Tallital, Nainital, Uttarakhand 263001
Gumo's take
Goroomgo Naini Lake View Mall Road Nainital is a budget hotel in Nainital with a 3.0-star rating but a poor overall reputation, as reflected in its 2.7/5 Google rating and 2.6/5 on Tripadvisor. The hotel is known for its modest rooms and lake views, but most guests report severe issues with cleanliness, unhygienic conditions, and poor staff behavior. Many reviews highlight discrepancies between the online images and the actual room conditions, with complaints about dirty bedsheets, broken facilities, and uncooperative staff. Despite its proximity to Nainital Lake and other attractions, the hotel is strongly discouraged due to its high number of negative experiences and frequent accusations of being a scam.
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Research this stayHow guests rate it
- Location
- 55
- Facilities
- 28
- Staff & Service
- 20
- Room Comfort & Cleanliness
- 22
What guests love
- Some guests praised the hotel's lake view and location near Nainital Lake and Mall Road.
Worth knowing
- Extremely poor cleanliness and hygiene in rooms and bathrooms, with frequent reports of dirty bedsheets, fungus, and insects.
- Unprofessional and rude staff behavior, including intoxication and unresponsiveness to guest complaints.
- Significant discrepancies between online images and actual room conditions, with many guests feeling misled.
- Poor facilities and amenities, including broken geyser, non-functional fans, and lack of basic toiletries.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Airport shuttle (extra charge)
- Local shuttle
- Pet-friendly
- Restaurant
- Room service
- Air conditioning
- Kitchen
Common questions
Is the hotel clean and hygienic?
No, the hotel has significant issues with cleanliness and hygiene. Guests frequently report dirty bedsheets, fungus, insects, and unhygienic conditions in rooms and bathrooms.
How is the staff behavior at Goroomgo Naini Lake View?
The staff behavior is generally poor. Many guests report unprofessional and rude service, with some staff members being intoxicated or unresponsive to complaints.
Does the hotel have air conditioning?
Yes, it is one of the few hotels in the area with air conditioning, which is a noted highlight among some guests.
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