Hill View
Hill View, Zoo Rd, Tallital, Nainital, Uttarakhand 263001
Gumo's take
Hill View in Nainital is a modest budget hotel offering rustic rooms with optional lake views, catering primarily to travelers seeking affordability over luxury. While some guests praise its scenic location and friendly staff, others report significant issues with cleanliness, service, and misleading amenities like parking. The hotel's reputation is mixed, with a notable divide between positive and negative reviews, particularly regarding hygiene and staff behavior.
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Research this stayHow guests rate it
- Location
- 58
- Facilities
- 48
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 42
What guests love
- Some guests highlight the hotel's scenic lake views and comfortable beds, particularly in rooms with balcony access.
- A few reviews praise the staff's friendliness and helpfulness, especially during check-in and assistance with local sightseeing.
Worth knowing
- Numerous negative reviews cite poor hygiene, including dirty bedsheets, stained linens, and unclean bathrooms.
- Parking issues are a recurring complaint, with guests reporting misleading information and lack of available space.
- Service is frequently criticized for being slow, unresponsive, and sometimes rude, particularly from staff members like Lalit Rawat.
- Location is seen as a drawback for some due to the steep uphill climb from Mall Road and the lack of nearby amenities.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Doctor on call
- Hindi
- Private bathroom
- Shower in some rooms
- Room service
- Breakfast (extra charge)
- Front desk
- Baggage storage
- Full-service laundry
- Self-service laundry
- Wake up calls
- Housekeeping (daily)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
Common questions
Is the hotel's parking reliable?
No, parking is a significant issue at Hill View. Multiple guests have reported misleading information and a lack of available parking space.
How is the hotel's service quality?
Service quality is mixed. While some guests found the staff friendly and helpful, others reported slow, unresponsive, and sometimes rude service, particularly from certain staff members.
Are the bathrooms clean and well-maintained?
No, the bathrooms are a common point of complaint. Many guests have reported unclean and poorly maintained bathrooms, with issues like stained linens and hygiene concerns.
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