Hill View

Hill View, Zoo Rd, Tallital, Nainital, Uttarakhand 263001

3.3 · 332 reviews analysed
Hill View – photo 1
Hill View – photo 2
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Gumo's take

Hill View in Nainital is a modest budget hotel offering rustic rooms, some with lake views, and an international restaurant. While it appeals to budget-conscious travelers seeking basic accommodation and proximity to natural attractions like Nainital Lake and Tiffin Top, the overall experience is mixed. Guests frequently report poor service, cleanliness issues, and misleading amenities such as parking and views. Despite a few positive reviews praising the view and food, the hotel is best suited for those prioritizing location over comfort or service.

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How guests rate it

Location
58
Facilities
42
Staff & Service
35
Room Comfort & Cleanliness
38

What guests love

  • Some rooms offer a view of Nainital Lake, which is a major draw for guests.
  • The hotel is located in a scenic, hillside area near popular attractions like Nainital Lake and Tiffin Top.

Worth knowing

  • Numerous guests report poor hygiene, including unclean rooms, stained bed sheets, and smelly bathrooms.
  • Service is frequently described as unhelpful, unresponsive, or rude, with complaints about slow room service and uncooperative staff.
  • Parking is a major issue, with guests forced to park far from the hotel or denied parking altogether despite prior assurances.
  • Rooms are often described as small, lacking basic amenities like working geysers, and not as depicted in online photos.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Doctor on call
  • Hindi
  • Private bathroom
  • Shower in some rooms
  • Room service
  • Breakfast (extra charge)
  • Front desk
  • Baggage storage
  • Full-service laundry
  • Self-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle

Common questions

Is the hotel's service reliable and helpful?

Service at Hill View is mixed, with 43 negative mentions and only 28 positive ones. Guests frequently report unhelpful, unresponsive, or rude service, including slow room service and uncooperative staff.

Are the bathrooms in the hotel clean and well-maintained?

Bathroom conditions are a concern, with 21 negative mentions and only 1 positive one. Many guests report issues like smelly bathrooms and poor hygiene in this area.

Is parking available at the hotel?

Parking is a significant issue at Hill View, with all 26 mentions of parking being negative. Guests often report being unable to park near the hotel or facing misleading assurances about parking availability.

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