Hotel 24 - New Bharat
Hotel 24 - New Bharat, Zoo Road, Walking Distance From, Mall Rd, Tallital, Nainital, Uttarakhand 263001
Gumo's take
Hotel 24 - New Bharat in Nainital is a mid-range hotel known for its convenient location near Mall Road and Nainital Lake, offering rooms with scenic views and a family-friendly atmosphere. Guests frequently praise the polite and helpful staff, particularly the concierge, and the cleanliness of the rooms and food. However, recurring complaints about bathroom hygiene, unhygienic conditions in some rooms, and inconsistent service quality suggest that maintenance and staff training could be improved. The hotel is well-suited for budget travelers and families seeking a central location with easy access to local attractions.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Polite and helpful staff, particularly the concierge, who are praised for their responsiveness and assistance.
- Rooms with scenic views of the lake or mountains, and some with private balconies, enhancing the guest experience.
- Clean and well-maintained dining areas and food quality, with guests noting the delicious breakfast and dinner options.
Worth knowing
- Frequent complaints about unhygienic bathrooms, including dirty fixtures, unpleasant odors, and poor maintenance.
- Issues with room cleanliness, including unclean bedsheets, dirty pillows, and broken amenities like geysers and locks.
- Inconsistent service quality, with some guests reporting unresponsive or rude staff, especially in handling complaints or requests.
- Challenging location for elderly or physically challenged guests due to the steep, uphill road to the hotel.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Transfer
- Car rental onsite
- Local shuttle
- Refrigerator in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Bicycle rental (extra charge)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Accessible
- Accessible parking
- English
- Hindi
- Private bathroom
- Shower
Common questions
Are the bathrooms in the hotel clean and well-maintained?
There are frequent complaints about unhygienic bathrooms, including dirty fixtures, unpleasant odors, and poor maintenance, indicating that bathroom cleanliness may be an issue for some guests.
Is the hotel suitable for families with children?
Yes, the hotel is described as family-friendly, with kid-friendly amenities and a central location near attractions. Guests also praised the breakfast and service, which are important for families.
Does the hotel have a restaurant on-site?
Yes, the hotel has a low-key restaurant with a dinner buffet and table service, making it one of the few hotels in the area with on-site dining options.
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