Hotel 24 - New Bharat
Hotel 24 - New Bharat, Zoo Road, Walking Distance From, Mall Rd, Tallital, Nainital, Uttarakhand 263001
Gumo's take
Hotel 24 - New Bharat is a mid-range hotel in Nainital, known for its proximity to Mall Road and scenic lake views from select rooms. It offers a family-friendly environment with amenities like a restaurant, free shuttle, and 24-hour front desk service. While many guests praise the staff for being helpful and the rooms for being clean and comfortable, others have reported issues with bathroom hygiene, room maintenance, and inconsistent service. The hotel is best suited for budget-conscious travelers seeking a convenient base for exploring Nainital’s attractions.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Staff are generally described as friendly, helpful, and responsive, with several guests specifically mentioning the concierge and front desk assistance.
- Rooms in some areas are clean and comfortable, with a few offering balconies and lake views, which are a major draw for guests.
- The hotel is conveniently located near Mall Road and other key attractions, with free shuttle services and parking available.
Worth knowing
- Bathroom cleanliness is a recurring issue, with many negative reviews citing unhygienic conditions and poor maintenance.
- Some guests reported problems with basic amenities like non-functional geysers, broken beds, and poor room ventilation.
- The location, while convenient, is on a steep road, making it difficult for elderly or physically challenged guests to access the hotel.
- Service quality is inconsistent, with some guests reporting rude or unresponsive staff, particularly in handling complaints or requests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Transfer
- Car rental onsite
- Local shuttle
- Refrigerator in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Bicycle rental (extra charge)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Accessible
- Accessible parking
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel located near major attractions like Mall Road?
Yes, Hotel 24 - New Bharat is conveniently located near Mall Road and other key attractions in Nainital, making it easy for guests to explore the area.
What are the common guest complaints about the hotel?
Common complaints include issues with bathroom hygiene, non-functional amenities like geysers, and inconsistent service quality, particularly in handling complaints or requests.
Does the hotel have a restaurant and what dining options are available?
Yes, the hotel has a restaurant that offers table service, a buffet dinner, and room service. Breakfast is also available, though it comes with an extra charge.
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