Hotel Blue Star

Hotel Blue Star, ADIL LODGE AWAGARH COMPOUND, Mallital, Nainital, Uttarakhand 263001

3.0 · 50 reviews analysed
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Gumo's take

Hotel Blue Star in Nainital is a family-run property with a mixed reputation. While a few guests praise its location and friendly staff, the majority of reviews highlight severe issues with cleanliness, room quality, and service. The hotel is praised for its view of Nainital Lake and proximity to key attractions, but poor maintenance, unhygienic conditions, and uncooperative staff are frequently reported. It may appeal to budget travelers seeking a local experience, but the overall experience is inconsistent and often disappointing.

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How guests rate it

Location
68
Facilities
38
Staff & Service
45
Room Comfort & Cleanliness
32

What guests love

  • Some guests mention a friendly and helpful family-run staff.
  • A few reviews highlight the hotel's convenient location near Nainital Lake and popular attractions.
  • A small number of guests appreciate the homely and local ambience.

Worth knowing

  • Numerous reports of unhygienic and poorly maintained rooms, including stained bedding, broken fixtures, and foul odors.
  • Lack of basic amenities like working water heaters, functioning toilets, and proper toiletries.
  • Unresponsive and rude staff behavior, with complaints about poor service and lack of assistance.
  • Inaccessible location with narrow, unsafe stairs and no parking, making it unsuitable for seniors or those with mobility issues.

Common questions

Is Hotel Blue Star in Nainital clean and well-maintained?

No, the hotel has numerous reports of unhygienic and poorly maintained rooms, including stained bedding, broken fixtures, and foul odors.

What are the main positives guests mention about Hotel Blue Star?

Some guests praise the hotel's convenient location near Nainital Lake and popular attractions, as well as the friendly and helpful family-run staff.

Is Hotel Blue Star accessible for guests with mobility issues?

No, the hotel has narrow, unsafe stairs and no parking, making it unsuitable for seniors or those with mobility issues.

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