Hotel Palace
9FQ5+MW2 Hotel Palace, The Mall Road, Mall Rd, near Railway Holiday Home, Mallital, Nainital, Uttarakhand 263001
Gumo's take
Hotel Palace in Nainital is known for its prime location on Mall Road, offering convenient access to Naini Lake and nearby attractions. While it is praised for its lake views and proximity to shopping and sightseeing, the hotel's facilities and room quality are mixed. It is a budget-friendly option for travelers who prioritize location over luxury, but guests should be prepared for potential issues with room cleanliness, lack of modern amenities like AC and geysers, and inconsistent service.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 50
- Staff & Service
- 58
- Room Comfort & Cleanliness
- 45
What guests love
- Prime location on Mall Road with excellent views of Naini Lake
- Staff is generally described as helpful and cooperative in some reviews
- Affordable pricing for a central location
Worth knowing
- Rooms often lack basic amenities like air conditioning and geysers
- Frequent complaints about cleanliness, including dirty bedsheets, towels, and bathrooms
- Hot water is only available during limited hours in the morning
- Unprofessional or rude behavior reported from hotel management and staff in multiple negative reviews
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Restaurant
- Room service
- Kid-friendly
- Parking
- Local shuttle
- Air conditioning in some rooms
Common questions
Does Hotel Palace have air conditioning in all rooms?
No, air conditioning is only available in some rooms at Hotel Palace. Many guests have reported that rooms often lack basic amenities like AC and geysers.
How is the service at Hotel Palace?
Service at Hotel Palace is mixed. While some guests found the staff helpful and cooperative, others reported unprofessional or rude behavior from the management and staff.
Is the hotel clean and well-maintained?
Cleanliness at Hotel Palace is a concern for many guests. There are frequent complaints about dirty bedsheets, towels, and bathrooms, with a high number of negative reviews related to cleanliness.
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