Hotel Silverton, By Aspen
Hotel Silverton, By Aspen, Upper, Mall Rd, Sher ka Danda, Nainital, Uttarakhand 263002
Gumo's take
Hotel Silverton, By Aspen in Nainital is best known for its breathtaking panoramic views of Naini Lake and its convenient proximity to major attractions like Mall Road and the Tibetan Market. The hotel is particularly praised for its warm and attentive staff, especially Deepanshi at the reception, who is frequently highlighted for her exceptional service. While the hotel's location and hospitality are major draws, guests have noted that the rooms and bathrooms are often outdated and in need of renovation, with recurring complaints about cleanliness, maintenance, and amenities like faulty geysers. It is a popular choice for families and couples seeking scenic views and good service, though travelers with mobility issues or those prioritizing modern, well-maintained rooms may find it lacking.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 62
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 58
What guests love
- Exceptional service from staff, particularly Deepanshi, who is frequently praised for her helpfulness and professionalism.
- Stunning panoramic views of Naini Lake from most rooms, a major highlight for guests.
- Convenient location near key attractions like Mall Road and the Tibetan Market, with walking access to Nainital Lake View Point.
Worth knowing
- Rooms and bathrooms are often described as outdated, with issues like mold, damp smells, and poor maintenance reported frequently.
- Cleanliness concerns, including unclean rooms and bathrooms, are a recurring issue in negative reviews.
- Accessibility challenges, including the absence of elevators and the steep climb from Mall Road, make the hotel unsuitable for elderly or mobility-impaired guests.
- High prices for breakfast and amenities, with some guests feeling the value is not justified by the quality.
Amenities
- Free Wi-Fi
- Paid breakfast
- Free parking
- Accessible
- Pool
- Air-conditioned
- Laundry service
- Business centre
- Pet-friendly
- Room service
- Child friendly
- Restaurant
- Airport shuttle
- Fitness centre
- Smoke-free
Common questions
Is the hotel suitable for guests with mobility issues?
No, the hotel is not suitable for guests with mobility issues. It lacks elevators and has a steep climb from Mall Road, which makes it challenging for elderly or mobility-impaired guests.
What are the main issues with the hotel rooms?
The rooms and bathrooms are often described as outdated, with recurring complaints about mold, damp smells, poor maintenance, and cleanliness issues. Some guests also reported problems with faulty geysers.
How is the service at Hotel Silverton, By Aspen?
The service is highly praised, particularly by guests who highlight the warm and attentive staff. Deepanshi at the reception is frequently mentioned for her exceptional professionalism and helpfulness.
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