Nainital Willows Nature's Sprout

Nainital Willows Nature's Sprout, MayVilla Compound, Zoo Rd, Tallital, Nainital, Uttarakhand 263001

3-star property 3.8 · 439 reviews analysed
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Gumo's take

Nainital Willows Nature's Sprout is a 3-star hotel in Nainital known for its breathtaking lake views from private balconies and warm, personalized service. It is particularly popular with couples and families seeking a peaceful retreat with a scenic backdrop. While the hotel offers 24-hour room service and a home-cooked breakfast, some guests have noted issues with bathroom cleanliness and room maintenance. The location, while offering a serene and elevated setting, is not ideal for those without a vehicle due to its distance from the main Mall Road.

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How guests rate it

Location
65
Facilities
68
Staff & Service
82
Room Comfort & Cleanliness
62

What guests love

  • Stunning lake views from private balconies, mentioned in over 50 reviews as a major highlight.
  • Highly praised 24-hour room service and home-cooked breakfast, with specific mentions of fresh and tasty food.
  • Warm and helpful staff, particularly Mr. Manoj and Mr. Praveen, who are frequently noted for their hospitality and responsiveness.

Worth knowing

  • Bathroom cleanliness is a recurring issue, with 24 negative sentiment tags and multiple reviews describing foul smells and poor maintenance.
  • Rooms and facilities are described as outdated or in need of maintenance, with complaints about old amenities and lack of modern comforts.
  • Location is inconvenient for those without a car, as it is uphill from the main Mall Road and requires a steep climb or paid taxi service.
  • Some guests reported inconsistencies between the advertised amenities and the actual in-room experience, including missing or non-functional items.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Social hour
  • Wake up calls
  • Parking (free)
  • Self parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Kitchen in some rooms
  • Coffee maker in some rooms
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Bicycle rental
  • Scuba
  • Kid-friendly
  • Activities for kids
  • Doctor on call
  • Pet-friendly (extra charge)
  • Private bathroom
  • Shower

Common questions

Does the hotel offer 24-hour room service, and what do guests say about the food?

Yes, the hotel offers 24-hour room service and is highly praised for its home-cooked breakfast and fresh, tasty food. Over 24 positive sentiment tags mention the quality of the dining experience, making it a key strength of the hotel.

What do guests say about the cleanliness of the bathrooms?

Guests have reported issues with bathroom cleanliness, with 24 negative sentiment tags highlighting foul smells and poor maintenance. This is a recurring concern mentioned in multiple reviews and is one of the key limitations of the hotel.

Is the hotel's location convenient for tourists without a car?

The hotel's location is not ideal for those without a vehicle, as it is uphill from the main Mall Road and requires a steep climb or a paid taxi service. While the setting is serene and scenic, 16 negative sentiment tags mention the inconvenience of the location for guests without transportation.

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