Orchid Nainital by Ginseng Hotels
10, Orchid Nainital by Ginseng Hotels, Mankapur Compound, High Ct Rd, Sherwani, Nainital, Uttarakhand 263001
Gumo's take
Orchid Nainital by Ginseng Hotels is a budget-friendly accommodation option that offers a homely atmosphere and generally good service, particularly from staff members like Mr. Rajesh Mishra and Suresh, who are frequently praised for their helpfulness. While the hotel is praised for its cleanliness, food quality, and affordability, it also faces recurring complaints about plumbing issues, poor hygiene in some rooms, and a less convenient location. It is best suited for travelers seeking a peaceful stay with friendly service, though those prioritizing modern amenities or central locations may find it lacking.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 68
- Staff & Service
- 83
- Room Comfort & Cleanliness
- 72
What guests love
- Friendly and cooperative staff, especially Mr. Rajesh Mishra and Suresh, who are frequently highlighted for their helpfulness and polite behavior.
- Clean and spacious rooms with good views, particularly appreciated by families and those seeking a peaceful stay.
- Affordable pricing with good value for money, especially for budget-conscious travelers.
Worth knowing
- Recurring plumbing and water pressure issues in bathrooms, including non-functional geysers and toilets.
- Some rooms reported to be poorly maintained, with complaints about dirty sheets, broken furniture, and lack of basic amenities like kettles.
- Location is somewhat inconvenient, situated on a steep slope and not easily accessible on foot from Mall Road, the main attraction in Nainital.
- Mixed food quality, with some guests praising the taste while others found the meals unpalatable or poorly served.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Parking (free)
- Self parking (free)
- Accessible parking
- English
- Hindi
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Front desk
- Baggage storage
- Wake up calls
- Housekeeping (daily)
- Pet-friendly
- Private bathroom
- Shower
Common questions
Is the hotel's location convenient for visiting Nainital's main attractions?
The hotel is located on a steep slope and is not easily accessible on foot from Mall Road, the main attraction in Nainital. It is a 12-minute walk to Eco Cave Park, but some guests have found the location inconvenient.
How is the service at Orchid Nainital by Ginseng Hotels?
The service is generally praised, with staff members like Mr. Rajesh Mishra and Suresh frequently highlighted for their helpfulness and polite behavior. The overall sentiment for service is strongly positive, with 230 positive mentions compared to only 36 negative ones.
Are there any recurring issues with the hotel's bathrooms?
Yes, there are recurring complaints about the bathrooms, including plumbing issues, poor water pressure, non-functional geysers, and toilets. The sentiment for bathrooms is notably negative, with 18 negative mentions compared to only 5 positive ones.
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