Shivrajstays

Shivrajstays, Jila Panchayat Road, Apar, Mall Rd, Mallital, Nainital, Uttarakhand 263002

★ 4.1 · 3,701 reviews analysed
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Gumo's take

Shivrajstays in Nainital is a mid-range hotel known for its warm hospitality, scenic hill views, and proximity to key attractions like Nainital Lake and Mall Road. Guests frequently praise the staff for being courteous and helpful, with several reviews highlighting specific individuals like Mr. Dinesh and Mr. Ankit Chaudhary for their exceptional service. The hotel is noted for its bonfire and live music events, which enhance the guest experience. While the property is well-maintained and praised for breakfast and dining, some guests have reported issues with cleanliness, room maintenance, and inconsistent amenities like heating and hot water.

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How guests rate it

Location
85
Facilities
78
Staff & Service
88
Room Comfort & Cleanliness
72

What guests love

  • Highly praised staff service, with several reviews specifically mentioning Mr. Dinesh and Mr. Ankit Chaudhary for their exceptional hospitality and responsiveness.
  • Positive feedback on breakfast and dining, including a popular dinner buffet and live music events that guests found enjoyable.
  • Strategic location near Nainital Lake and Mall Road, with complimentary shuttle services to key attractions.

Worth knowing

  • Reports of inconsistent room cleanliness and hygiene issues, including unclean bedsheets, foul odors, and poor bathroom conditions.
  • Issues with room maintenance, such as broken geysers, non-functional flushes, and lack of proper heating in some rooms.
  • Mixed feedback on Wi-Fi quality and some complaints about the hotel's pricing not matching the perceived value of the amenities.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is the hotel located near popular attractions like Nainital Lake and Mall Road?

Yes, Shivrajstays is strategically located near Nainital Lake and Mall Road, and it even offers complimentary shuttle services to key attractions.

What kind of dining options are available at Shivrajstays?

The hotel features an informal restaurant with a popular dinner buffet and breakfast buffet. Guests have praised the dining experience and the availability of live music events.

Are there any notable issues guests have reported about the hotel?

Some guests have reported issues with room cleanliness and maintenance, including unclean bedsheets, foul odors, and broken geysers or flushes in certain rooms.

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