The Grand Hotel
The Grand Hotel, The Mall, Nainital, Uttarakhand 263001
Gumo's take
The Grand Hotel in Nainital is a 153-year-old colonial-style heritage property known for its prime location on Mall Road and stunning views of Nainital Lake. Guests frequently praise the warm hospitality, courteous staff, and spacious, well-maintained rooms. It is particularly favored by families and couples seeking a nostalgic, old-world charm with modern comforts. The hotel is conveniently located near major attractions like the Naini Lake View Point and Tibetan Market, and it offers ample parking, a rare feature in Nainital. While the property is well-preserved, some guests note that the rooms and bathrooms are not fully modernized.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 72
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 78
What guests love
- Stunning views of Nainital Lake from the first-floor rooms and verandahs
- Highly praised staff for their courteous, helpful, and attentive service
- Prime location on Mall Road, offering easy access to major attractions and shopping areas
Worth knowing
- Some rooms and bathrooms are outdated, with dated furniture and lack of modern amenities like electric kettles
- Noise issues in common areas, particularly from children and late-night disturbances
- A few reports of cleanliness issues, including insects and unclean rooms
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Room service
- Breakfast (extra charge)
- Bicycle rental (extra charge)
- Kid-friendly
- Parking (free)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Air conditioning
- Coffee maker
Common questions
Is The Grand Hotel in Nainital family-friendly?
Yes, The Grand Hotel is particularly favored by families. It is described as kid-friendly and conveniently located near attractions like the Tibetan Market and Nainital Lake View Point.
What are the main limitations of the hotel's rooms and bathrooms?
Some rooms and bathrooms are outdated, with dated furniture and a lack of modern amenities like electric kettles. A few guests have also reported cleanliness issues, including insects and unclean rooms.
How is the service at The Grand Hotel?
The service is highly praised, with guests frequently commending the courteous, helpful, and attentive staff. The hotel has a strong positive sentiment for service, with 79 positive mentions compared to 28 negative ones.
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