The Pavilion, Nainital
The Pavilion, Nainital, near, High Ct Rd, Mallital, Nainital, Uttarakhand 263001
Gumo's take
The Pavilion, Nainital is a colonial-style heritage hotel offering spacious rooms with kitchenettes and a family-friendly atmosphere. It is known for its warm hospitality, particularly from staff like Mr. Balam and Naveen Kumar, who are frequently praised for their attentiveness and service. The hotel is conveniently located near Mall Road and major attractions like Naini Lake and Eco Cave Park. While it lacks modern amenities like air conditioning and a spa, it compensates with a peaceful environment, good food, and a game room for children. It suits travelers seeking a budget-friendly, family-oriented stay with a touch of heritage charm.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 62
- Staff & Service
- 83
- Room Comfort & Cleanliness
- 68
What guests love
- Exceptional staff service, particularly from Mr. Balam and other front-of-house staff, who are frequently praised for their attentiveness and hospitality.
- Family-friendly amenities including spacious family suites, a game room, and a kids' play area.
- Strategic location within walking distance to Naini Lake, Mall Road, and other key attractions.
Worth knowing
- Mixed reviews on room cleanliness and maintenance, with complaints about clogged drains, dusty rooms, and outdated furniture.
- Limited dining options and inconsistent food quality, with some guests reporting unavailability of menu items and poor breakfast variety.
- Lack of modern amenities like air conditioning and poor Wi-Fi in some areas.
Amenities
- Parking
- Breakfast
- Wi-Fi
- Restaurant
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Front desk
- Baggage storage
- Full-service laundry
- Housekeeping
- No pools
- No hot tub
- No fitness center
- No spa
- No pets
- No air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Coffee maker
- Table service
- Buffet dinner
- Room service
- Breakfast buffet
- Activities
- Golf
- Game room
- Kid-friendly
- Activities for kids
- Self parking
- Local shuttle
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Energy-efficient lighting
- Composts excess food
- Safely disposes of batteries and lightbulbs
- Compostable food containers and cutlery
- No Styrofoam food containers
- No single-use plastic straws
- Water-efficient toilets and showers
- Towel and linen reuse program
- Responsible purchasing policy
- Vegetarian meals
Common questions
Does the hotel have air conditioning in the rooms?
No, the hotel does not have air conditioning in the rooms. This is a noted limitation, with several guests expressing dissatisfaction about the lack of this modern amenity.
Is the hotel family-friendly, and what amenities are available for children?
Yes, the hotel is family-friendly and offers spacious family suites, a game room, and a kids' play area. These amenities are frequently highlighted as key strengths for families traveling with children.
How is the breakfast at the hotel, and what options are available?
The breakfast buffet is generally praised by guests, though there are some mixed reviews about the variety and availability of menu items. The hotel offers a breakfast buffet as part of its dining options.
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