Hotel Grand Rio
Hotel Grand Rio, lekha nagar Mumbai, Agra - Mumbai Hwy, Rajiv Nagar, Nashik, Maharashtra 422009
Gumo's take
Hotel Grand Rio in Nashik is a 4-star property known for its warm ambiance, clean and spacious rooms, and excellent dining options, particularly its breakfast buffet and restaurant. Guests frequently praise the friendly and attentive staff, especially individuals like Mr. Tutesh Kumar and Mr. Abhinav, who are highlighted for their professionalism and hospitality. The hotel is well-suited for families, business travelers, and event organizers, with amenities like an outdoor pool, banquet halls, and 24-hour front desk service. While the location is convenient for highway access and nearby attractions like Pandav Leni, some guests have noted minor issues with Wi-Fi and room service responsiveness.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 72
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised breakfast buffet and restaurant food, with guests frequently mentioning the variety and quality of dishes, including non-vegetarian options.
- Clean and well-maintained rooms with modern amenities such as air conditioning, mini-fridges, and coffee vending machines on the corridor.
- Responsive and courteous staff, with several guests specifically mentioning individuals like Mr. Tutesh Kumar and Mr. Abhinav for their exceptional service.
Worth knowing
- Some guests reported issues with Wi-Fi connectivity, with complaints about slow or unreliable service.
- Room service and staff responsiveness were occasionally criticized, with reports of delays and unavailability for basic requests.
- A few guests noted problems with bathroom cleanliness and functionality, including lack of exhaust fans and poor lighting.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Accessible
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
Common questions
What are the key strengths of Hotel Grand Rio in terms of dining?
Hotel Grand Rio is highly praised for its dining options, particularly the breakfast buffet and restaurant food. Guests frequently commend the variety and quality of dishes, including non-vegetarian options, with specific mentions of 'Misal pav' being a popular item.
How is the staff service at Hotel Grand Rio?
The staff at Hotel Grand Rio is generally praised for being friendly and attentive, with individuals like Mr. Tutesh Kumar and Mr. Abhinav highlighted for their exceptional service. However, some guests have reported occasional delays or unresponsiveness in room service and basic requests.
What are the main issues guests have reported with the hotel?
Some guests have reported issues with Wi-Fi connectivity, noting it can be slow or unreliable. Additionally, there have been complaints about bathroom cleanliness and functionality, including the lack of exhaust fans and poor lighting.
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