The Leela Ambience Convention Hotel Delhi
1, The Leela Ambience Convention Hotel Delhi, CBD, Maharaja Surajmal Marg, near YAMUNA SPORTS COMPLEX, Vishwas Nagar Extension, Vishwas Nagar, Shahdara, Delhi, 110032
Gumo's take
The Leela Ambience Convention Hotel Delhi is a 5-star luxury property known for its spacious, well-maintained rooms, exceptional service, and diverse dining options. Guests frequently praise the staff's hospitality, the quality of the breakfast buffet, and the hotel's fitness and spa facilities. While the hotel's location near major attractions like Red Fort and Akshardham is convenient, some guests have noted that the surrounding area lacks vibrancy. The hotel excels in creating a premium, comfortable experience, particularly highlighted by personalized touches like complimentary birthday cakes and attentive service from staff such as Chef Himanshu and Aamod.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 86
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional service and hospitality, with multiple reviews highlighting the attentiveness and professionalism of staff such as Chef Himanshu and Aamod.
- High-quality dining experiences, particularly noted for the breakfast buffet and the variety of restaurants including the Japanese/Korean restaurant.
- Well-maintained and spacious rooms with a focus on comfort and cleanliness, often described as luxurious and elegant.
Worth knowing
- Some guests reported issues with room maintenance, including outdated fixtures, water leakage, and lack of heating in certain rooms.
- A few negative reviews highlighted poor service from specific staff members, including uncooperative and rude behavior from some front desk and managerial staff.
- Location is somewhat isolated from metro access and nearby attractions, with some guests noting the surrounding area is underdeveloped.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Outdoor pool
- Hot tub
- Fitness center
- Sauna
- Spa
- Hair salon
- Business center
- Air conditioning
- Kitchen
Common questions
What are the key strengths of The Leela Ambience Convention Hotel Delhi?
The hotel is known for exceptional service and hospitality, with staff like Chef Himanshu and Aamod receiving frequent praise. It also offers high-quality dining experiences, particularly the breakfast buffet and a variety of restaurants including a Japanese/Korean option, along with spacious, well-maintained, and luxurious rooms.
What are the main limitations or issues guests have reported about the hotel?
Some guests have noted issues with room maintenance, such as outdated fixtures, water leakage, and lack of heating in certain rooms. Additionally, a few reviews highlighted poor service from specific staff members, including uncooperative behavior at the front desk and management.
What amenities are available at The Leela Ambience Convention Hotel Delhi?
The hotel offers a wide range of amenities, including free Wi-Fi, 24-hour front desk, full-service laundry, free parking, an airport shuttle (for an extra charge), an outdoor pool, hot tub, fitness center, spa, multiple dining options, and 24-hour room service.
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