Tivoli Garden Resort
Tivoli Garden Resort, Main, GT Karnal Rd, opp. Sai Baba Mandir, Alipur, New Delhi, Delhi, 110036
Gumo's take
Tivoli Garden Resort is a popular choice for weddings and large events in New Delhi, known for its spacious venues, refined restaurant, and outdoor pool. Guests frequently praise the property's elegant décor and the professionalism of staff like Mr. Raj and Mr. Bhavnish, who manage events with care and attention to detail. While the hotel excels in hospitality and event coordination, some guests have reported issues with cleanliness, room maintenance, and unprofessional behavior from certain staff members, particularly the decorator Bhavnesh. The location is convenient for nearby attractions like Red Fort and Just Chill Water Park, though it is somewhat removed from the city center.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 75
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 62
What guests love
- Exceptional event management and wedding coordination, with many guests praising the professionalism of staff like Mr. Raj and Mr. Bhavnish.
- Well-maintained outdoor pool and refined restaurant, with guests frequently mentioning the quality of food and ambiance.
- Spacious banquet halls and large outdoor areas, ideal for weddings and corporate events.
Worth knowing
- Issues with room cleanliness and maintenance, including moldy walls, broken fixtures, and unclean bathrooms, as reported in multiple negative reviews.
- Unprofessional behavior from certain staff, particularly the decorator Bhavnesh, who has been criticized for poor communication, incomplete setups, and unresponsiveness during events.
- Some guests reported problems with air conditioning, water supply, and electrical issues in rooms.
- Location is somewhat remote, with mixed feedback on accessibility and nearby amenities.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Self-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- English
- French
- Hindi
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Activities for kids
- Kids' club
- Outdoor pool
- Hot tub
- Accessible
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is Tivoli Garden Resort a good choice for hosting a wedding or large event?
Yes, Tivoli Garden Resort is a popular choice for weddings and large events, with spacious venues, professional event management, and positive feedback on staff like Mr. Raj and Mr. Bhavnish. Guests frequently praise the elegant décor and banquet facilities.
What are the main concerns guests have about the hotel's cleanliness and maintenance?
Some guests have reported issues with room cleanliness and maintenance, including moldy walls, broken fixtures, and unclean bathrooms. There are also reports of problems with air conditioning, water supply, and electrical issues in rooms.
How is the dining experience at Tivoli Garden Resort?
The dining experience is generally well-received, with guests praising the refined restaurant, breakfast buffet, and bar. However, there are also notable negative reviews, particularly around food quality and service consistency.
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