Hotel Marcel New Haven, Tapestry Collection by Hilton
Hotel Marcel New Haven, Tapestry Collection by Hilton, 500 Sargent Dr, New Haven, CT 06511, United States
Gumo's take
Hotel Marcel New Haven, Tapestry Collection by Hilton, is a modern, sustainably focused hotel housed in a historic Brutalist building. Known for its quiet, well-designed rooms, eco-conscious initiatives, and attentive service, it appeals to travelers seeking a unique blend of architecture, comfort, and convenience. Guests frequently praise the cleanliness, the automated in-room technology, and the proximity to downtown New Haven and Yale University. The on-site restaurant and bar are also highlighted for their quality and atmosphere, though some note limitations in room service and EV charging infrastructure.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 85
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 92
What guests love
- Highly praised for its quiet, modern, and clean rooms with automated lighting and shading systems.
- Strong commitment to sustainability, including solar power and eco-friendly practices.
- Excellent service from staff, particularly at the front desk and in the restaurant/bar.
Worth knowing
- Some guests reported issues with the hotel's automated systems, including malfunctions with lights, HVAC, and room controls.
- Lack of traditional porter service and limited room service options, as guests must order takeout from the restaurant.
- A few complaints about the small size of the shower and narrow room layouts.
- Insufficient EV charging infrastructure for electric vehicle owners.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Cash
- Kid-friendly
- Fitness center (free)
- Elliptical machine
- Treadmill
- Free weights
- Meeting rooms
- Air conditioning
- Coffee maker
- Private bathroom
- Restaurant
- Bar
- Table service
- Breakfast (extra charge)
- Vending machines
- Front desk (24 hour)
- Baggage storage
- Concierge
- Self-service laundry
- Elevator
- Housekeeping (daily)
- Parking (free)
- Self parking (extra charge)
- EV charger
- Accessible
- Accessible parking
- Accessible elevator
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
Common questions
Is the hotel's restaurant and bar highly rated?
Yes, guests frequently praise the on-site restaurant and bar for their quality and atmosphere, with 61 positive mentions for the bar and 76 positive mentions for dining overall.
Does the hotel offer free Wi-Fi and fitness facilities?
Yes, the hotel provides free Wi-Fi in both rooms and public areas, and it has a free fitness center with equipment including a treadmill, elliptical, and free weights.
Is the hotel eco-friendly, and what sustainability initiatives does it have?
Yes, the hotel is highly committed to sustainability, with guests mentioning it 25 times. It includes eco-friendly practices and uses solar power as part of its sustainability efforts.