Montigo Resorts
Montigo Resorts, Jl. Hang Lekiu, Sambau, Nongsa, Batam City, Riau Islands 29465, Indonesia
Gumo's take
Montigo Resorts in Nongsa is a 5-star beachfront resort known for its spacious villas with private infinity pools, family-friendly amenities, and exceptional service. It is particularly well-suited for families, couples, and those seeking a relaxing retreat with a range of on-site activities like archery, spa treatments, and dining options. Guests consistently praise the staff for their attentiveness and the overall cleanliness of the property, though some note that the resort is showing signs of aging and requires maintenance in certain areas.
Get your personal match score
Run a live research on Montigo Resorts — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 74
- Facilities
- 76
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional staff service, with many guests highlighting the attentiveness and responsiveness of the team, including housekeeping manager Erwin and other named staff members.
- Private villa pools and spacious accommodations, particularly praised for their comfort and views, making it ideal for families and special occasions.
- Diverse dining options and a highly-rated breakfast buffet, with guests noting the quality and variety of food.
Worth knowing
- Some villas and facilities are showing signs of aging, with reports of weak water pressure, outdated fixtures, and maintenance issues like algae in pools and stained towels.
- Location is somewhat remote, with limited nearby shopping and a 40-minute drive to the nearest mall, which may inconvenience guests who prefer city proximity.
- A few guests reported cleanliness concerns, including mold, pests, and unhygienic conditions in certain areas of the resort.
Amenities
- Wi-Fi (free)
- Beach access
- Game room
- Front desk (24 hour)
- Concierge
- Convenience store
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping
- Turndown service
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Coffee maker
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast
- Breakfast buffet
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Outdoor pool
- Hot tub
- Fitness center
- Massage
- Sauna
- Spa
- Hair salon
- Meeting rooms
- English
- Indonesian
- Mandarin
- Shower
Common questions
Is Montigo Resorts suitable for families with children?
Yes, Montigo Resorts is well-suited for families, offering family-friendly amenities such as childcare services, spacious villas with private pools, and a variety of on-site activities. Guests have praised the overall atmosphere and comfort for family stays.
What are the main concerns about the hotel's condition?
Some guests have noted that the resort is showing signs of aging, with issues like weak water pressure, outdated fixtures, and maintenance concerns such as algae in pools and stained towels. These issues are reported in certain areas of the property.
What dining options are available at Montigo Resorts?
Montigo Resorts offers diverse dining options, including a highly-rated breakfast buffet, a dinner buffet, and 24-hour room service. Guests have praised the quality and variety of food, particularly at the on-site restaurant.