Semabu Hills Hotel Nusa Penida

Semabu Hills Hotel Nusa Penida, Jl. Raya Toya Pakeh - Ped, Dusun Sebunibus, Sakti, Nusa Penida, Klungkung Regency, Bali 80771, Indonesia

4-star property 4.1 · 786 reviews analysed
Semabu Hills Hotel Nusa Penida – photo 1
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Gumo's take

Semabu Hills Hotel Nusa Penida is a 4-star resort known for its stunning ocean views, spacious rooms, and infinity pools with panoramic vistas of the harbor and Mount Agung. It is particularly praised for its romantic and serene atmosphere, making it ideal for couples and travelers seeking a peaceful retreat. While the hotel excels in location and aesthetics, some guests have noted inconsistencies in service and room maintenance, especially in older parts of the property.

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How guests rate it

Location
85
Facilities
78
Staff & Service
68
Room Comfort & Cleanliness
72

What guests love

  • Stunning ocean and mountain views from rooms and the infinity pool
  • Spacious and well-maintained rooms with modern amenities like coffee makers and minibars
  • Convenient location near the harbor and major attractions like Crystal Bay and Kelingking Beach

Worth knowing

  • Inconsistent bathroom quality and cleanliness, with some guests reporting old, dirty fixtures and poor drainage
  • Service issues, including slow responsiveness, unhelpful staff, and poor communication via WhatsApp
  • Limited and repetitive dining options, with some guests noting dry or poorly prepared food
  • Some rooms and facilities feel outdated or poorly maintained, especially in older sections of the hotel

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Room service
  • Breakfast (free)
  • Bicycle rental (extra charge)
  • Snorkeling
  • Scuba
  • Watercraft rental (extra charge)
  • Kid-friendly
  • Outdoor pool
  • Adult-only pool
  • Massage
  • Not accessible
  • English
  • Indonesian
  • Private bathroom
  • Shower

Common questions

What are the main strengths of Semabu Hills Hotel Nusa Penida?

The hotel is known for its stunning ocean and mountain views from rooms and the infinity pool, spacious and well-maintained rooms with modern amenities like coffee makers and minibars, and its convenient location near the harbor and major attractions like Crystal Bay and Kelingking Beach.

Are there any notable issues with the hotel's service or facilities?

Some guests have reported inconsistent service, including slow responsiveness and unhelpful staff, as well as issues with room maintenance and bathroom cleanliness, especially in older parts of the property.

What amenities are available at the hotel?

The hotel offers free Wi-Fi, 24-hour front desk service, concierge, free parking, an airport shuttle, and room amenities such as air conditioning, refrigerators, coffee makers, and minibars.

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