Araliya Green Hills Hotel
Araliya Green Hills Hotel, 10 Glenfall Rd, Nuwara Eliya 22200, Sri Lanka
Gumo's take
Araliya Green Hills Hotel in Nuwara Eliya is a mid-range property known for its warm hospitality, spacious rooms, and refined dining options. Guests frequently praise the hotel's attentive staff, especially individuals like Mr. Subash, Mr. Diluksha, and Mohan, who are highlighted for their professionalism and kindness. The hotel's location near key attractions like Victoria Park and Lake Gregory is a major draw, and the indoor pool and fitness center are appreciated amenities. While the food and buffet are generally well-received, some guests have noted inconsistencies in service and room maintenance.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 72
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 78
What guests love
- Exceptional hospitality and personalized service from staff like Mr. Subash and Mohan
- Spacious, clean rooms with a comfortable atmosphere and good heating for Nuwara Eliya's climate
- Well-located near major attractions like Victoria Park and Lake Gregory
Worth knowing
- Inconsistent food quality and buffet variety, with some guests reporting poor vegetarian options
- Issues with room maintenance and amenities, including non-functional air conditioning and power points
- Occasional lapses in service responsiveness and professionalism, particularly at the front desk
Amenities
- Breakfast
- Kid-friendly
- Front desk
- Airport shuttle
Common questions
Is the hotel's dining experience consistently good, and are there vegetarian options available?
The hotel's dining experience is generally well-received, but some guests have noted inconsistencies in food quality and buffet variety, including limited vegetarian options.
What are the standout amenities at Araliya Green Hills Hotel?
Standout amenities include a 24-hour front desk, an outdoor pool, a fitness center, and a refined restaurant with a dinner buffet. It is also one of the few hotels in the area with a sauna.
How is the service quality at the hotel, and are there any notable staff members?
The service is largely praised, with guests frequently highlighting the professionalism and kindness of staff like Mr. Subash, Mr. Diluksha, and Mohan. However, there are occasional lapses in service responsiveness, particularly at the front desk.
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