SaffronStays Milton Abbott Estate, Ooty

SaffronStays Milton Abbott Estate, Ooty, Ador Guest House, No. 17, Golf Club Road, Anna Nagar, Ooty, Tamil Nadu 643006

4.5 · 452 reviews analysed
SaffronStays Milton Abbott Estate, Ooty – photo 1
SaffronStays Milton Abbott Estate, Ooty – photo 2
SaffronStays Milton Abbott Estate, Ooty – photo 3
SaffronStays Milton Abbott Estate, Ooty – photo 4

Gumo's take

SaffronStays Milton Abbott Estate is a 19th-century heritage bungalow in Ooty, offering a charming and tranquil retreat with spacious rooms, lush gardens, and a colonial ambiance. It is best suited for families or groups seeking a peaceful getaway with a blend of history and comfort. The estate is praised for its exceptional service, particularly by staff like Mr. Lionel and Udhay, and for its delicious home-cooked meals. Guests can enjoy estate walks, bonfires, and other curated experiences, making it a top choice for those looking to unwind in a scenic setting.

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How guests rate it

Location
90
Facilities
75
Staff & Service
88
Room Comfort & Cleanliness
80

What guests love

  • Exceptional service from dedicated staff like Mr. Lionel and Udhay
  • Well-maintained heritage property with spacious, comfortable rooms and lush gardens
  • Delicious home-cooked meals and optional meal experiences like barbecues and bonfires
  • Tranquil location near the Ooty Golf Course, offering scenic estate walks and nature trails

Worth knowing

  • Inconsistent communication and poor management from the off-site SaffronStays team, leading to booking and billing issues
  • Occasional lapses in food quality and service timing, including instances of unavailability of meals at requested times
  • Some reports of maintenance issues, such as broken fixtures and unhygienic conditions in certain stays

Amenities

  • Free Wi-Fi
  • Free breakfast
  • Parking
  • Pool
  • Laundry service
  • Room service
  • Child friendly
  • Kitchens in some rooms
  • Fitness centre

Common questions

Does the hotel offer meals, and what are some unique dining experiences available?

Yes, the hotel offers delicious home-cooked meals and unique dining experiences such as barbecues and bonfires, enhancing the guest experience with curated options.

What kind of service can guests expect from the staff at SaffronStays Milton Abbott Estate?

Guests can expect exceptional service from dedicated staff like Mr. Lionel and Udhay, who are praised for their attention to detail and hospitality.

Are there any reported issues with the hotel's management or maintenance?

Yes, there have been reports of inconsistent communication and poor management from the off-site SaffronStays team, as well as occasional maintenance issues like broken fixtures and unhygienic conditions.